Community Activity
SMS
How can I unblock SMS verification on my phone?
Haven't received £5 free credit
I have a pay as you go EE SIM and on 17 July I got a text from 150 saying that if I topped up by £5 within 7 days then I would get £5 free credit. I did this using the app on 23 July, but 2 days later I still haven't received the free credit. Does ...
New Phone contract
Hi! yesterday around 7pm i ordered an Iphone 15 on contract it’s 3:20PM. Payment was accepted straight away, last night but I haven’t received a dispatch email or any tracking details. The order status hasn’t changed since, and I’m starting to wonder...
Resolved! Apple music extra
Right now my plan gives me the choice between Google one , TNT sports and Xbox Game pass None of them are particularly useful for me but I would be interested in the Apple Music sub The Apple music isn't included in my plan, do you think EE might giv...
Tower fault.
Hi everybody, just wondering, what’s the longest any of you have waited for EE to fix a broken tower in your area? I live in rural Wales and, admittedly, signal is patchy on all networks out here. But we used to be blessed with really good 4G provide...
Microphone problem samsung A12
Hi, my A12 seems to have a microphone problem incoming and outgoing calls I can hear the other person but they can't hear me. I've tried updating, resetting, voice memos are blank so I'm pretty sure it's my microphone. My question is I can get hold o...
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
Upgrade
Hi,so I have just paid my last bill and I’m looking to upgrade. How long does a payment take to show in the account as I don’t want to pay the early upgrade when I have just made the payment. thanks
No way of contacting EE
No way to contact EE about broadband contract etc. Today wanting to find when my contract expires... nowhere to access this through the website... can see bills but nothing about end date of contract. Trued phoning on landline... no connections, tr...
Landline stopped working - says number is temporarily unavailable when i dial ou
My landline has stopped recieving calls and placing calls. It was working fine last night.When I dial out it says this number is temporarily unavailable, and when i dial my mobile (not EE but another provider) it says this number is unavailable.My br...