Community Activity
Random number has appeared on my EE app . No idea why . Cant get ghrough to EE s
Upgraded phone today. An unrecognisable number along side mine has appeared on my EE app account ? Unable to get through to EE !
Saturday delivery
Got my billing for July and I paid for Saturday delivery to get my new phone early. Paid on the phone on that Friday and it’s been added on again on my bill??? So I’ll be paying twice
Resolved! Unable to access Website and App
Hi All,We have had mobile accounts with EE for years and have always been able to access the app and website but recenetly (maybe about a year?) we have been unable to log in. The error message is “We can’t load this right now.” We changed to includ...
EE app (iPhone) wont connect to Hub Manager
I have recently upgraded my wifi with an EE Smart Hub Pro with 4 extenders and am unable to get the app on my iPhone to connect with the Hub Manager on my Mac. I did see that someone posted that if you change your Network Name it would not connect so...
New sim not activating
New sim fitted to mobile. Logged into account online through pc. Entered mobile ,received code, inserted code, entered serial number and pressed activate. Received message there is a problem.
Why are the offices closed? I need to pay before midnight tonight
All 150 options just say this office is now closed. I'm on a special plan where I need to pay before midnight on the 15th. Why advertise everywhere I can call til 9pm? I've tried via the app and via 150.Just posting for evidence tomorrow and hopeful...
EE TV boxes losing broadband connection
Recently moved over to EE from BT broadband. Have both EE TV box (wired) and EE TV mini box (WiFi), and am getting regular (ie multiple times a day on average) drops outs from both boxes. Have tried powering off, rebooting etc but still seems to be a...
Unlink a product
I want to remove a number that was linked to my account that is no longer in use. I cant find an option in the app or online. Its a pay as you go number not one of my contracts. Does anyone know how to do this please?
Mobile data
I’ve paid my bills on my phone and my data is still not working any one no why it’s not connecting