2105360members
1601online
1307673posts
Community Activity
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Connecting to both 5ghz & 2.4ghz
We have about 10 devices usually connected to our router, including a Bluesound powernode speaker set up. We're finding that when someone is on a video call the speakers and/or call cut out. I've checked the hub and it seems all the devices are conne...
SSL errors on websites since changing to EE
While with BT I could acces https://www.playnewz.com/Its related to an old FPS online game I have played for years.Since changing to EE the site throws SSL errors on connecting.The site admins say the website is configured correctly and that my ISP m...
EE Captive Portal not loading
Hi, I recently bought the £39 for 30 days of Wifi. It worked for a day on my laptop, and then stopped working afterwards. Every other device I’ve tried using has worked. Essentially, I connect to the Wifi, and it doesn’t redirect me to the log in pag...
No signal
Hello I’ve got no signal and internet connection I’ve run a diagnostic with an iPhone and it’s shows SIM card issue
Unable to make or receive calls in China, but I am receiving texts.
I am in China right now, and despite having paid for a roaming pass, i can't make or receive calls.Any suggestions? After dialling, there is no tone and it just hangs up. I need to get through to change a flight so it's quite urgent! No live chat on ...
30 day rolling sim
Hi,I changed my contract yesterday to a 30 day rolling sim. I was told that it would be £10.50 or £18.50 a month, I’ve checked on my account at it is showing £43.50 this is a lot more than I was previously paying. Can this be checked out please.
EE HR contact
Hello. I am a former employee of EE and I was wondering if anyone knew the number of the Human resources department of EE that I could contact so I can get a reference for my new job. Thanks!
Moving to EE for Apple Watch Family SetUp
Dear All,Please can I ask some advice?I am currently on iPhone on Giff Gaff but now want to add an Apple Watch under Family Setup for my son (he does not have his own phone).I have a choice of providers as I undeerstand it and EE seems a good fit (in...
