The EE Community

Phone contract

Hi. I ordered a phone from EE online and they took money from my phone but then I got a message saying it didn’t go through even though the money went through. How can I fix this? The online chat on the app doesn’t work for me thank you  

Re: Making and receiving calls while abroad

Iv got the same problem. No way to contact EE as can’t make calls! I’m connected to Optus network in Australia, roaming on etc. just can’t make calls

Data

Cannot view my EE Broadband account or bill after switching from BT

I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...

Phone not charging

I have an Iphone 15 Pro that does not charge with any cable but will charge by wireless means via a pad, this is not always available to me, is there a way to sort this issue or am I stuck until my contract runs out? Im 13 months into a 24 month cont...

Local Hotspot Refuses Password Half the Time

I"ve paid for 30 days to connect to a local hotspot.I use my android phone and windows laptop and I have Roboform for all my passwords. It works most of the time but disconnects every 20 or so minutes so I have to log back in over and over again on b...

trying to get a little more data. Phoned up and was

To get a little more Data, I phoned EE and it was suggested I become part of my wife's EE Broadband and mobile deal. Then I was put through to someone else (re-do security after long wait) This person told me that I couldn't change my plan because we...

Bill

I received charge different for bill