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Community Activity
Incredibly Poor Customer Service and Unreasonable Price Hikes. Leaving ASAP
Hi,I just felt I needed to say something after my recent very poor experience with EE. These are the issues I recently faced:I am a back end web developer, a real techie, but I found it very hard to figure out how to actually speak to someone at EE...
An absolute joke
EE is a scam, they've been charging an extra £35 a month for the past year for a phone that's been paid off. If you miss a single message from them that's the repercussion. They refused to offer a full refund, glad we could donate to a useless charit...
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Disappointed with ee executive complaints
@EEcust Disappointed with @EE — charged us for services we never received, ignored multiple complaints, and offered zero support. Completely unacceptable service. Customers deserve better. #CustomerServiceFail
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Moving to EE for Apple Watch Family SetUp
Dear All,Please can I ask some advice?I am currently on iPhone on Giff Gaff but now want to add an Apple Watch under Family Setup for my son (he does not have his own phone).I have a choice of providers as I undeerstand it and EE seems a good fit (in...
Resolved! TNT sports
I have got a EE mobile sim only contract and EE broadband . If I sign up for TNT sports £20 a month .is that option on a contract or can you cancel any time. can I stream it on Apple TV device?
EE HR contact
Hello. I am a former employee of EE and I was wondering if anyone knew the number of the Human resources department of EE that I could contact so I can get a reference for my new job. Thanks!
No Service / Emergency Calls
I ordered a new SIM card 2 days ago. I woke up this morning to find I had no service and was unable to make any calls. The new SIM card has not yet arrived and I am unable to make any calls to enquire about this.
Connecting to both 5ghz & 2.4ghz
We have about 10 devices usually connected to our router, including a Bluesound powernode speaker set up. We're finding that when someone is on a video call the speakers and/or call cut out. I've checked the hub and it seems all the devices are conne...
