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Community Activity
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Can't receive calls - but can make calls - ON WIFI CALLING
West midlands - 100% reliant on calls over wifiCan make calls fine - but nobody can get through to my phoneSeems better when it drops back onto 4g out in the gardenHave restarted phone / activated Plane mode / Wifi Call then comes back.. but nobody c...
Keep calls on but stop roaming
Hi all I have a dual sim iPhone with an EE sim and a Spanish one. I want to set it up ( when in Spain ) so that I can still receive calls on the EE sim , but all data goes through the Spanish sim . I don’t want to pay the £2.9 per day EE roaming char...
EE app not working to manage Smart Hub Plus
I've hit yet another snag since moving over from BT to EE: when I open the app and go to manage my broadband, and select WiFi, it says I can't manage the settings because I'm not connected to my home WiFi. But I am: the router shows the phone as conn...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Ee and sky q wifi booster issue
Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...
30 day rolling sim
Hi,I changed my contract yesterday to a 30 day rolling sim. I was told that it would be £10.50 or £18.50 a month, I’ve checked on my account at it is showing £43.50 this is a lot more than I was previously paying. Can this be checked out please.
Resolved! Discovery plus error (-1102)
I have an EE contract with Discovery Plus. Everything was working fine, but recently this message has been appearing, even when I’m using mobile data only. Is there any solution or way to fix this?
Claiming a free gift with new nothing phone 3
i pre ordered a nothing phone 3 on the 4th july 2025 in store and the pre ordered came with the nothing overhead overphones and i was told because they were going to be a gift due to pre ordering that i would receive them when i got the phone which t...
Juddering on streaming channels and live channels through EE TV Box Pro
Hi, I have worsening screen judder through my EE TV Box pro & full works broadband. Despite many calls and an engineer visit I still get juddering. It makes no difference hard wired (Cat 7) or Wi-Fi. When I watch the same films/programmes via Wi-Fi o...
