The EE Community

Connecting my Echo and dots to EE

How can I connect my Alexa Echo and dots to the EE network?   Have tried Alexa suggextions.

EE/Verisure Smart Home Security System

Oh my god!  How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025.  My details have been passed along to the specialist sales team on nu...

Dropout of wired device during the day

Hi,We have full fibre to the house with wired devices and wireless. Our main computer is an I Mac and is wired. We have several iPads a Mac mini and other devices including a solar panel inverter. All work until around 10.30 am when the wired iMac st...

connection Issues Gallaxy A12

When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.

Hi, having a data to EU and USA unlimited and still cannot connect or use the ph

I have data to EU and USA unlimited and still the phone cannot connect

Sim swap without photo ID?

I have a birth certificate Proof of address Letters from police with my name and address on it.I partly know the email registered with the number (it’s a hide my email but I know the 2 words just not the little extra bit that Apple adds to them)I can...

How to check data plan is 5g compatible?

I'm currently on a SIM only contract that I'm very happy with, but my phone is quite old now and I was planning on buying a Google pixel (maybe 9a). I'm running under the assumption that I can simply put my SIM into the new phone and bing bang boom, ...

Unable to change Direct Debit Card

Hi,I'm trying to change the card for my direct debit payment. But the button for changing direct debit details is grey and I'm unable to change the information. I can see there's a button to change the date, but I only want to change the payment card...

No Broadband for 2 weeks, fault at the box