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Community Activity
Mobile data
I’ve paid my bills on my phone and my data is still not working any one no why it’s not connecting
Resolved! Unable to access Website and App
Hi All,We have had mobile accounts with EE for years and have always been able to access the app and website but recenetly (maybe about a year?) we have been unable to log in. The error message is “We can’t load this right now.” We changed to includ...
Why are the offices closed? I need to pay before midnight tonight
All 150 options just say this office is now closed. I'm on a special plan where I need to pay before midnight on the 15th. Why advertise everywhere I can call til 9pm? I've tried via the app and via 150.Just posting for evidence tomorrow and hopeful...
Linking my account to a new sim
I have 2 new sims from EE, I'm trying to link the sims to my account and the linking keeps failing. I have entered 4 different pin numbers that the system sends and it still won't link to my account. Now getting fed up as I can't see any way to now t...
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Resolved! I have no photo ID what other forms of ID will EE accept?
I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.
4G Mini Mobile Wifi
I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...
Phone order
I ordered a new monthly pay phone. I didn't get an email. So can't track it or if the order went though.
Apple Watch Data Plan
Just wanted to add a data plan to my wife’s watch, I gave up in the end to much hoop jumping and faffing aboutnot my loss thank you
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
