The EE Community

Rcs not working on new sim

I could use rcs this morning but when i changed my sim to another ee sim it just says the sim and phone are longer compatible how do i fix this

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

Open reach cancelling orders

Horrendous experience with EE. 3 orders placed for a broad band router each time Iv been told by EE it would be sorted and open reach cancels it because they don’t recognise my post code even though they sent a router here weeks ago. EE no help they ...

Xko order , ive just been told that the xko means the order will be declined ,

Laptop can’t see wifi

Hi all, fired up my laptop I’ve not used for a while, in fact not used since we got EE broadband a few months ago. Problem is, it can’t pick up the router, it’s working ok - it can see the neighbours ones. All other devices see it ok. It’s running wi...

Please help

I live in a rural area and have EE 4G Unlimited, however we find using multiple devices on this causes lag and isnt enough for our TV/mobiles smart devices, so have also had Fibre 50 Essentials installed.Is there a device anyone can recomend to 'link...

Broadband Installation

I recently signed up for up after giving Virgin Media their marching orders.Please tell me my past weeks experience is not typical? In the past week I have encountered , lazy engineers, non engineer attendance, incorrect engineer visit , being lied t...

EE Perks - Change of process?

Last Friday I upgraded my handset to the Honor V3, on Saturday I called up and added on the EE perk which gave me 20% off the price. I decided that I didn't like the handset so sent it back, when the upgrade was reversed I ordered the Magic 7 Pro, Fr...

URGENT: EE Content Control: Whitelist our website domain

Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at:  https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...