Community Activity

Resolved! Returning kit

Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn'...

Rossd117 by Visitor
  • 750 Views
  • 13 replies
  • 2 Helpful

Smasung s24 faulty

Hi I had 3 replacement Samsung s24 and had screen issues with everyone, has anyone had issues this phone won't take my fingerprint.  FIRST one speaker went,  lines on screen and third one phone won't pic up my finger print   I had to pay 100 quid thr...

Missed calls

My new iPhone 16 keeps sometimes keeps notifying me I have a missed call but it hasn’t rung - dnd silver mode etc isn’t on - sometime I don’t get text sound? 

IPhone 16 Pro Max

He take my account money but no send tracking order

Balayya by Visitor
  • 23 Views
  • 2 replies
  • 0 Helpful

Smart Hub 2 - USB Networking

Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network.  At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...

MBRE_01 by Investigator
  • 5245 Views
  • 18 replies
  • 14 Helpful

Speed drop - FTTP

Hi all,I'm having a bit of an issue where my speed drops from 900Mbps to around 100-150Mbps on a regular basis.It seems to go back to 700Mbps-900Mbps after a router reboot (sometimes an ONT reboot). But then it drops back down to 100-150Mbps after a ...

Re: Cannot log into my EE account

Hi, i am having the same issue. I have tried logging into the ee app on my iphone, laptop, friends phone. I have tried logging in online on all those things, and each time i get an error message, saying 'sorry we cannot complete this right now' or 'w...