Community Activity

Order number

Where do I find the order number. I'm waiting on a phone getting delivered which is ordered over the phone but not sure when it's coming? 

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Elina_K by Investigator
  • 6 Views
  • 1 replies
  • 0 Helpful

Google One Add-on not deactivated

Hello,I used to have a SIM only plan which included the Google One add-on and was activated successfully. I've since downgraded to a plan without any add-ons, however the Google One plan is still showing as active in my Google Account. I'm unable to ...

Sidders4 by Investigator
  • 13 Views
  • 2 replies
  • 0 Helpful

Handsets constantly having to synchronise

I fairly recently moved from BT to EE. There have been issues with my digital handsets ever since and it just seems to be getting worse. They will randomly drop out and become unusable whilst they synchronise again and again.

Neil8568 by Investigator
  • 231 Views
  • 8 replies
  • 8 Helpful

Smart hub ip address setup tech info needed.

Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...

Andy2315 by Explorer
  • 78 Views
  • 3 replies
  • 1 Helpful