Community Activity
Help
I have just seen I have a bill form we from my bank but my mobile is with 3 and my broadband is with bt so why is this happening can someone help me please
Cannot speak to anyone
What is going on? I urgently need to speak to someone and I am massively frustrated. I am convinced I have been hung up on when being connected. This has happened 3 times in the last hour. I would give up only this is an urgent matter. Now the record...
It seems I am having exactly same issues
Hi, was you problem resolved? It seems I am having exactly same issues! thanks
Billing/Plan Details on App
Hi thereWhere on the app can I see my current plan? I’ve looked everywhere and can’t find the details of how much I pay monthly, what offers/upgrades I’m eligible for, etc.I've been with EE for 20 years or so (since they were Orange), and am only now...
Tablet delivered with broken seal
Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls I was given a link to contact E...
Resolved! Unlock 18+ content
How I can unlock 18+ content
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Transfer PAYG credit to a plan
I've just topped up a new PAYG SIM with £10 of credit, but realised I should have set it up on a £10pm plan instead (i want to use it in an old mobile wifi dongle for data only. How can I use my credit against the plan?
Resolved! Unable to top up EE mobile wifi for over a week.
I've been trying for over a week to buy top up data for EE mobile wifi. Message 'can't access that data at the moment, it's our fault not yours, we are looking into it, please try later'. When will you have it fixedI upgraded the plan, only to find ...
Xperia
Hi. Does anyone know if EE are supplying Sony Xperia phones now? I want to upgrade my current Xperia, but can't find any Sony phones to select.Thanks.