Community Activity

Help

I have just seen I have a bill form we from my bank but my mobile is with 3 and my broadband is with bt so why is this happening can someone help me please

Josh1888 by Investigator
  • 45 Views
  • 7 replies
  • 1 Helpful

Cannot speak to anyone

What is going on? I urgently need to speak to someone and I am massively frustrated. I am convinced I have been hung up on when being connected. This has happened 3 times in the last hour. I would give up only this is an urgent matter. Now the record...

ogshead by Explorer
  • 6 Views
  • 2 replies
  • 0 Helpful

Billing/Plan Details on App

Hi thereWhere on the app can I see my current plan? I’ve looked everywhere and can’t find the details of how much I pay monthly, what offers/upgrades I’m eligible for, etc.I've been with EE for 20 years or so (since they were Orange), and am only now...

Brailsy by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Tablet delivered with broken seal

Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a  Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls  I was given a link to contact E...

EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by Investigator
  • 262 Views
  • 25 replies
  • 4 Helpful

Transfer PAYG credit to a plan

I've just topped up a new PAYG SIM with £10 of credit, but realised I should have set it up on a £10pm plan instead (i want to use it in an old mobile wifi dongle for data only. How can I use my credit against the plan?

Resolved! Unable to top up EE mobile wifi for over a week.

I've been trying for over a week to buy top up data for EE mobile wifi. Message 'can't access that data at the moment, it's our fault not yours, we are looking into it, please try later'.  When will you have it fixedI upgraded the plan, only to find ...

Eric00 by Investigator
  • 456 Views
  • 4 replies
  • 1 Helpful

Xperia

Hi.  Does anyone know if EE are supplying Sony Xperia phones now?  I want to upgrade my current Xperia, but can't find any Sony phones to select.Thanks.