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HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 1929 Views
  • 8 replies
  • 7 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 8601 Views
  • 21 replies
  • 8 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 665 Views
  • 1 replies
  • 5 Helpful

Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

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JordanTA by EE Knowledge Specialist
  • 548 Views
  • 2 replies
  • 6 Helpful

Apple TV Offer Add on

Hi, I recently signed up to EE BT TV & Broadband (due to start in July). I was previously with Sky. When I signed up they offered me 6 months free Apple TV. I have recently just had an email saying Apple TV has now been added to my subscription and I...

Resolved! Waiting to order ee tv

Tried to order ee tv was told I needed to upgrade my broadband all done and in working fine Tried to order ee tv as am now up and running to be told I have to give it 24 hours after its gone live Why does my broadband affect me placing a order for th...

Popsyluna by Investigator
  • 814 Views
  • 5 replies
  • 0 Helpful

Resolved! BT TV to EE TV

I received  my EE Broadband equipment today, after migrating from BT Broadband yesterday.I’m wondering as EE is a subsidiary of BT if I’ll still be able to plug my BT TV Pro Box in to my television and still be able to what my recordings. Or will my ...

Netflix and discovery activation

Hi how do I find  my apps on we tv so I can activate. It says press blue button and then select apps and games but I don’t have this option when I press the blue button 

Problems viewing rugby on tnt sport via discovery +

I would be interesting to know if any other TNT sport subscribers have been having problems watching rugby.  Our connection was fine for approx. 3 months and then started to stop and start from about 30 mins into a game.   We have raised it with EE

Will EE TV get more channels

Hi I’ve just came over to EE from BT and have the now entertainment package with TNT sports. I like the EETV and Broadband is fast as well . I was just wondering if EETV may get more channels in the future ?  I was with sky stream for a while found i...

Series link record sky

Can you series link record sky on a ee pro box?does anyone know if this is possible? thanks

Phil43r by Visitor
  • 455 Views
  • 1 replies
  • 0 Helpful