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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 4629 Views
  • 15 replies
  • 7 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 6451 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 20696 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1252 Views
  • 2 replies
  • 5 Helpful

Resolved! Internet Channels

Hi, Just waiting for my service to go live, but have received the box today. Gone to set it up, but it's saying that there are 0 channels, which is fine - I can wait for it to go live. However, when doing a bit of research to find if this was the rea...

kennybase by Investigator
  • 2432 Views
  • 8 replies
  • 6 Helpful

Resolved! Ee tv mini box vs pro

Do I need to get a Pro box before I can access the Freeview channels I had under BT TV ? When I moved from BT to EE I got a mini box but can't get access to all channels as there is no way to connect aerial to the mini box.

killie97 by Investigator
  • 1450 Views
  • 1 replies
  • 1 Helpful

Resolved! NowTV on demand

Hi guysi was an original BT Vision user then onwards to youview but left some years ago to join sky. We’re thinking of coming back but I have a quick question I’m wondering if any f1 fans can answer.I’m debating between the Apple TV 4K box or the Box...

Do mini boxes connect to pro TV box via closed mesh network?

Hi, just in the process of switching from sky Q to EE. A main bug bear of mine was that the Q system created it's own mesh for the mini boxes to connect to, please tell me that's not the case for EE TV mini boxes. I have a Deco M4 mesh system and the...

MattS5 by Investigator
  • 1300 Views
  • 4 replies
  • 0 Helpful

Resolved! Managed to access YouTube on my EE TV box mini & Pro accidently

so a weird thing happened, I was watching channel 4 on my EE TV mini box in the lounge so I wanted to watch YouTube on my phone too, so I launched YouTube on my phone and it came up with both my EE TV boxes so out of curiosity I tapped one of the box...

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mw5548 by Explorer
  • 1766 Views
  • 6 replies
  • 1 Helpful

How do I add YouTube app to my tv?

How do I add the YouTube app to my tv. Plus we have Disney plus in the family so how do I get that showing on the app bit? thank you 

Constantly buzzing TV box.

Hi, Does anyone else's TV box have a constant buzzing sound? How do I stop it please? It's very annoying!