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Disable Auto Play on EE TV Edge Box

Lorna91
Visitor

How do you disable this? I don't have a BBC licence (and don't want one as I only use Now Cinema app and YouTube. The edge box automatically opens to BBC One and starts playing it in the background. I cannot find a way to stop it from doing this.

This could potentially land me a fine? Why has it been configured this way? Is there a way to disable this and make so the box opens directly onto apps that I use (and disable ones I don't pay for). 

1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

Change channel to a different one (e.g. channel 330 - the EE TV advert channel) and it should go straight to that channel again when it's next used.

Or load the TV Guide and press Yellow to hide channels you don't want to see.

You cannot hide/remove apps though.

View solution in original post

1 REPLY 1
DarrenDev
EE Product Expert

Change channel to a different one (e.g. channel 330 - the EE TV advert channel) and it should go straight to that channel again when it's next used.

Or load the TV Guide and press Yellow to hide channels you don't want to see.

You cannot hide/remove apps though.