TV - Page 173 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

SKY Stream - why purchase via EE ?

So apologies, but im just wondering, other than EE taking a £0.99 admin fee ? why would someone purchase via EE if all the process does is re-direct you to SKY ? do you end up paying Sky or EE every month ? Why would I buy via EE instead of just goin...

Unable to view tv channels, error code BTP-15001

We are trying to view tv this evening using our EE box and just getting this error code for all channels BTP-15001, IPC6007 and asks us to press OK and try again, nothing then happens.Is anyone able to help as the phone number showing to call is not...

EE Pro Box says not internet connection to Netflix only

Just had fibre broadband fitted from EE with TV Box pro (new subscription) having come from Sky (with Netflix). TV works fine, all channel operate apart from Netflix that tries to load then says no internet connection. Netflix working fine on IPAD bu...

Lost recordings after update

Every time I get a message to say there is a software update ready I have 5 choices - the recommended option or factory reset whilst saving or deleting recordings. I choose the recommended option thinking that would be safe after previously losing ...

EE TV box is showing some of my recorded show as “watch in app”.

Recently my EE TV box is showing some of my recorded show as “watch in app”. Can my one tell my why this is. There is over 60% free space on the box? thank you, Ceri

EETV Now Tv

I just recently got the Apple Tv 4k from EE and really good so far however when the order was being made the Now Tv wont work as the email address was taken down wrong when the order was confirmed in email, how easy is this to be rectified, tried cal...

Ive moved from BT TV to EE TV and want to watch NOW TV on my laptop

With BT I was able to simply log into Now TV on my laptop and watch it. With EE TV if I try to do this, Now TV thinks I am trying to buy a subscription. How do I access Now TV on my laptop now that Im with EE?

Freeview Internet TV channels via EE TV Box

Have just joined EE . Prior to joining was told that TV Freeview Channels were available via Broadband . After installation found this was not the case. Many channels were missing and none of Freeview TV Channels via Internet were available at all. ...

Audio Description

How do I turn off audio description, I’ve gone through the settings and turned it off there, but every so often I’ve found it has been re -enabled itself. Would it be a good idea to do a factory reset and see what happens then.

Netflix and Players not working on EE TV

I recently moved my broadband and TV package from BT to EE. It’s been a nightmarish experience (and I know there are lots of customers with similar horror stories). I’ve spent countless hours on the phone to BT/EE and had to submit many complaints. I...

TV

Forum Posts