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Winter Watches with STV Player

  The nights are drawing in, but as you pack away the barbecue and crank up the central heating, there's no reason to feel glum. STV Player has you covered with a selection of snow-stopping Winter Watches to keep you entertained right through to spr...

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James_B by • EE Community Manager
  • 151 Views
  • 1 replies
  • 0 Helpful

Improvements to your EE TV experience

We've recently made a few improvements to your TV experience to help you discover great content more easily and get quicker access to the things you love watching. Here's what you might notice... Disney+ now available in Search on EE TV  Finding some...

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James_B by • EE Community Manager
  • 1906 Views
  • 14 replies
  • 8 Helpful

Sport. Full Stop. Get sport only packages with EE TV and broadband.

  Get sport only packages with EE TV and broadband Hey everyone, the football season is back. Transfer rumours are everywhere, group chats are buzzing again and every match feels like it matters. With EE TV and broadband, you can get TNT Sports with...

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Chrissy_G by • EE Knowledge Specialist
  • 1177 Views
  • 2 replies
  • 4 Helpful

Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by • EE Knowledge Specialist
  • 1955 Views
  • 9 replies
  • 6 Helpful

Resolved! Discovery+ Basic

Wonder if anyone can help me as I've just signed up to a new broadband and tv package todayOn my welcome email it gives me links to NowTv Netflix and Discovery+ BasicI've sorted the first 2 but when I click on the activate button on the last one it j...

bfcbri by • Investigator
  • 947 Views
  • 4 replies
  • 2 Helpful

Resolved! Netflix upgrade

I've received my new sim which is going into a router for my van. I didn't realise that the Netflix was with adverts. I called EE who said that they could not upgrade it thier end and told me to text Netflix ro 150 and I could change it from there. W...

Delay in Connection to Programmes

Recent Subscriber to EE, finding increasing delay in activation of EE Pro Box, it takes at least 5 mins to come alive and allow the selection of programme page, although it  does eventually open. I have Factory Reset it Several Times and have a BT Wi...

Micky84 by • Investigator
  • 1521 Views
  • 7 replies
  • 1 Helpful

Now entertainment free trial

Hi,I agreed to a Now entertainment package free 7 day trial earlier this week but now want to cancel this (I am already on the Big Sport package that I wish to continue). My receipt email stated that I’d be able to do this through the EE app but I ca...

TJB_7111 by • Investigator
  • 2570 Views
  • 7 replies
  • 2 Helpful

Different prices depending on location

Hi Can anyone advise why package prices vary by location?Am looking at taking out the full works package and have just moved house - the offer at previous address was £60 per month for a 24 month contract  then increasing to £78, at the new address t...

CamBlue by • Investigator
  • 1026 Views
  • 4 replies
  • 0 Helpful

Resolved! Local news is Calendar, can only get on ITV1

We have returned our box so many times now I'm at my wits end. But we can only get it to pick up Calendar, our local news station on ITV1 , if we're on the HD channels we get Granada, which is nothing to do with us locally.  Can anyone help? We need ...

maz8462 by • Investigator
  • 3906 Views
  • 13 replies
  • 0 Helpful

Poor picture quality on Channel 4 on demand

Is anyone else having similar problems? The picture quality watching programmes on Channel 4 on demand is terrible. It's nowhere near HD. Live TV on channel 4 and recordings of channel 4 are fine, but on demand is rubbish!

mattybake by • Investigator
  • 17588 Views
  • 54 replies
  • 24 Helpful

BT/EE TV App - Device problem

Hi, I had 2 fire tablet devices registered out of the 4 slots available. I was having issues downloading films I purchased, so suspecting the issue was with my tablets, I did a factory reset and have re-downloaded the app.This has now taken me over m...

Recording programmes - finishing too early

I'm still getting used to my EE TV box after moving from Sky last month.  I'm finding when I record programmes, the recording often stops before the end. Is there a settings option anywhere that lets me extend the time or am I just going to lose the ...

EE TV Pro

HiI am looking to replace my old TV top box in favour of the EE TV Pro. I have two mobiles using EE and I have an account.It states I need to have BT broadband to set up the pro box. I am at present using a third party broadband provider and ask can ...

Mike483 by • Visitor
  • 5309 Views
  • 4 replies
  • 1 Helpful