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Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

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Chrissy_G by EE Knowledge Specialist
  • 1832 Views
  • 4 replies
  • 13 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 9166 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 10401 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 27789 Views
  • 83 replies
  • 26 Helpful

Netflix activation

Seems like I’m not the only one that can’t use Netflix even though it is supposed to be freethe email they sent me only goes to the paid versionsurely it should be so easy to set up, I see lots of people are having the same issuesyou would have thoug...

Graham261 by Investigator
  • 903 Views
  • 5 replies
  • 6 Helpful

IPC6023

I don't know if anyone else is facing this - but if I change any settings on my hub it competely makes my TV boxes have a complete and utter melt down, im sorry but im getting sick of this, I've had this service for a few weeks now I've had to contac...

EE TV add a second Apple TV box?

Is it possible to add a second Apple TV box or simply a case of buying one and logging in on second box?

EETV Mini box won't switch off TV with certain settings

My TV is connected to a Marantz Receiver for audio and EETV mini box.If I set the Bluetooth control setting on the mini box to TV, then I get - volume adjust, no mute and it switches off TV.If I set it to 'Set top box', then I get - volume adjust, mu...

imacken by Established Contributor
  • 1631 Views
  • 17 replies
  • 0 Helpful

Advice please

I’m thinking of moving to EE broadband, TV & home phone. Using the Apple TV box. I will probably take the Big Sport package, which I believe I can adjust every month if I wish. Does that mean that if I take off the Sky Sport pack for one month that w...

chas2 by Contributor
  • 774 Views
  • 3 replies
  • 2 Helpful

How do I save favourite channels on the EE TV box?

When I set up the box, the system showed me I could save favourite channels like I used to be able to on Sky TV.But I can’t seem to find a way to do this. Yet the EE TV app has a section for ‘Favourites’ so there’s obviously a way but I can’t find ho...

EE TV Issues

After some advice please, I have several tv boxes and all are having issues the image quality is poor and is pixelating several times a minute which is making it unwatchable. I can use the apps i.e. ItvX but not live channels which is very frustratin...

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New set up for EE Tv

I’ve just set up the tv with my new box for ER tv but every time I turn it back on it loses the connection and searches for my router, asking to set up the wires version. I’m on WiFi with it and I have been watching tv through it, so I know it sees t...

PIXELATING

My TV has just starting to pixelate - anyone with the same problem

JanVan by Visitor
  • 399 Views
  • 1 replies
  • 1 Helpful

Resolved! Netflix will not liad

We have a brand new TV box from EE (broadband still with BT).  Everything works fine except Netflix.  Any selection gets to 20% and won't load any further.I've tried turning it all off and restarting.  It's literally 1 day old, what else might work. ...

Raru by Visitor
  • 557 Views
  • 1 replies
  • 2 Helpful