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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 7736 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 8810 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 25323 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1751 Views
  • 2 replies
  • 5 Helpful

Apple TV 4K used away from home

Obviously Apple TV 4K is meant to be used with EE Broadband, but if I was to use it away (e.g. if I travel to another city for a night or two) would the EE TV app and the freeview channels/EPG still work despite being on a separate Internet connectio...

Unable to view tv channels. Getting error code IPC6023

I can access applications but cannot connect to live channels. Eg I can watch live tv through iPlayer but not through the guide. I have rebooted smart hub and the ee router but still the same. It’s on both smart hubs and one is in the same room as th...

richarkev by Investigator
  • 1116 Views
  • 6 replies
  • 1 Helpful

Error Code IPC6023

I have had enough,,,, I have tried to give it time to settle down, but I am just unable to watch TV on my EETV package, and the picture freezes, or the channel simplay fails to load with an arror code Error Code IPC6023... I have a download speed of ...

Mytac55 by Explorer
  • 925 Views
  • 6 replies
  • 0 Helpful

TV Pro Box, Netflix, Prime Video and Dolby Atmos Issues

Hello allI have been having this issue for what seems forever.My Setup consists of:LG TV (49SK8500PLA)Marantz NR1609 AVREE TV Pro Box (Recently Replaced due to failing HDD)I have not been able to receive Dolby Atmos through the Netflix App since at l...

Kncowans by Established Contributor
  • 1154 Views
  • 3 replies
  • 4 Helpful

Looking to move to EE TV from Sky Q

Hi all,I've been a Sky customer for 18 years but have cancelled it recently due to the monthly costs getting insane. We have all the channel packages, but mainly use sport / Freeview HD channels to be fair.An EE TV "full works" package is currently c...

Football games on tnt & sky blurry!?

Since moving over to EE, I've noticed that the usual football channels I use in tnt and sky are of poor quality. The players faces and names on shirts are blurred out, you can just about make out the player numbers. Close up shots of the players is o...

LordWard by Explorer
  • 1703 Views
  • 5 replies
  • 7 Helpful

charges from NOW TV

Has anyone had a problem being charged directly by NowTV when they are paying for the package via EE? I have had this problem ongoing since March and have now contacted the bank to block payments from Now because when I log in to my account there it ...

Jacq219 by Visitor
  • 1519 Views
  • 3 replies
  • 0 Helpful

Resolved! Remote control - how to stop watching a programme

I have got the new EE pro box and the remote control doesn’t have a stop button. If you are watching a recorded programme and need to turn it off half way through, how do you stop it? How do you return to the last place? at the end of a recorded prog...

Scheduled program

How do I delete a scheduled program 

Ds642 by Explorer
  • 436 Views
  • 1 replies
  • 0 Helpful

EE TV

Is the box pro as bad as some say on here regarding changing from sky, thinking of leaving sky but being put off by some of the comments.

Ray4850 by Established Contributor
  • 1215 Views
  • 7 replies
  • 6 Helpful