swap bt pro box to eetv Apple TV 4K

[Nikki2022]

I just recently changed over my tv and broadband to EE from BT, I currently have a BT tv pro box am I able to swap it to EE Apple TV 4k?

[Chris_B]

@Nikki2022  Only if you take on the extra payments for it.  You’ll not just be given one. 

[DarrenDev · Accepted solution]

There are no extra payments required for Apple TV - it'd be a replacement of the TV Box Pro, which you'd need to return.  I'm not sure if our ordering systems are able to handle that scenario yet though @Nikki2022 - you could try giving us a call and see what they say.

Update here with how you get on.

[Nikki2022]

No problem thanks for the info I will give them a call

[Gonzosgone1]

any update on this?

[Peter_W]

Hey there @Gonzosgone1.

It'll depend on the contract you're currently on along with which products you have with us. 

If you get in touch with our sales team, they'll be able to check over your account and say for sure what we can offer 😊

Peter