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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 6474 Views
  • 24 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 7770 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 23359 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1531 Views
  • 2 replies
  • 5 Helpful

Now TV "play next episode" feature glitch

Hi. I have an EE account, recently upgraded and renewed and using Now TV app on a new Apple 4k TV box.A very annoying thing happens sometimes where maybe 2-3 minutes before the end of an episode the "next episode starts in 5-4-3-2-1" automatic thing ...

Tomr123 by Visitor
  • 3878 Views
  • 6 replies
  • 3 Helpful

Sky Sports on NowTV through EE

The above is currently showing as £34.99 per month. What it doesn’t say is how it will be streamed. Is it their standard 720p? If so, that’s a bit steep and it’s cheaper to go direct to NowTV where you can get 1080p for £26 + £6. 

eb154 by Established Contributor
  • 6316 Views
  • 9 replies
  • 1 Helpful

Resolved! Control Panasonic TV with EE TV Remote

I recently bought a new Panasonic TV. I’ve been trying without success to setup the EE TV (Pro) remote to control the TV.Specifically, volume and source control are not working on the EE TV remote. Power on works (i.e. the TV turns on when the EE box...

rid79dle by Investigator
  • 2892 Views
  • 10 replies
  • 2 Helpful

IPC6023 Consistently

I am reaching the end of my tether with EE TV, IPC6023 keeps coming up on our TV, it’s fine for a month or so (hasn’t happened enough for us to identify the amount of time in between it happening) but we have to keep resetting our hub to factory and ...

C0NN0RAD0 by Contributor
  • 667 Views
  • 1 replies
  • 1 Helpful

Resolved! What free to air channels would you get with out an aerial?

Hello, my grandmother is looking to join EE TV. She does have an aerial but it's an indoor one and she only gets a few channels as we are in a Freeview Lite area. She also is looking at the Entertainment/Broadband deal which she is interested in. Wou...

lb831 by Explorer
  • 896 Views
  • 2 replies
  • 2 Helpful

Netflix Live Events

You can now watch comedy specials, reunions, and other events that stream live as they happen on Netflix. Live events allow you to rewind, pause, play from the beginning, or jump to live at any point during the livestream and can also be watched afte...

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JordanTA by EE Knowledge Specialist
  • 3679 Views
  • 7 replies
  • 4 Helpful

Resolved! ITV 2,3 and 4 in HD

HiIs there a reason why ITV 2,3 and 4 are not in HD? I can only find the channels in SD format. Is it because I am connected to freeview via the the aerial which is plugged  in the TV Box Pro? Or is it because my TV is over 4 years old?  

now tv

Hi , I've just migrate from BT to EE. I want to know how to acces  NOW app on other devices than TV BOX ( smartphone, laptop, etc.),

havi by Investigator
  • 2128 Views
  • 9 replies
  • 2 Helpful

TV

I moved over to ee on 10th December 2024 and have had nothing but problems! I was promised like for like with what I had with sky and so far I have discovered that:No disney appNo plus 1 channelsIf recording 2 programmes you have to be watching one o...

AJS111 by Investigator
  • 2549 Views
  • 24 replies
  • 1 Helpful