Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....
Hi,We've recently moved over from Sky Q due to the rising cost and benefits provided by EE as a long term phone contract holder. Had absolutely no issues with sky internet or TV. We are now using EE for both our internet and tv packages. Unfortunatel...
I switched to Ee a couple of months ago and have got past the point of trying to sort out these issues myself, or hoping that they would resolve themselves, so seeking any help and advice.The main issue is the picture quality on the mini box. It pixa...
hiI have just changed over to ee tv and the discovery plus premium is included. However when I click on the link to activate it it doesn't take me to the discovery plus site which is what its supposed to do it just sys loading then takes me back to t...
This afternoon I switched on the TV Box Pro and the TV using the remote as normal. It came on OK on channel 3, which I had last been viewing, but with no overlay of information. The only buttons on the remote which give any response are the volume co...
Just had an upgrade to full fibre and installed the new box. Any ideas why ITV1 +1, (channel 35) does not come up anymore? Used to get it with no problem on the previous box.
can i watch netflix from my laptop in tenerife ?
Not been able to add hd to tnt sports hd since I joined. Also not been able to to see billing either. It’s the worsts customer service I have received. App doesn’t work and online account doesn’t work. Everytime it’s we need an offline team to look i...
Apologies for posting this again but a member of the BT community forum thought it best to post on this section of the forum. When I log into my EE app then under broadband I noticed that under device the TV Box Pro shows twice with the same model n...
Any idea why I keep getting this screen when I try to activate this free offer?
I am new to EE TV. (I paid nearly £155 a month for Virgin and I'm on benefits!)So far I am not impressed: I don't have HD in sport channels. I cannot open any Sky movies even though I have it in my package. I cannot find U Drama, U Dave etc. What do ...
