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TV pro box, keeps flashing and won't turn on.

Hello, I set up EE equipment today which was the hub and the TV pro box. Now everything was perfectly fine until the TV pro box turned off by itself by the TV screen and didn't turn itself off on the actual box, after a minute I thought "ok it's crus...

Ee tv box

When I  look up articles on how to sync my tv remote with my EE TV box proI get moved to articles on how to enter a manufacturer code on the old BT boxWhich preceded the EE box. Trouble is that the EE remote is different fromthe BT one so it is impos...

descaul by • Explorer
  • 1172 Views
  • 7 replies
  • 1 Helpful

TV BOX PRO

I've just connected my new ee tv box pro. The aerial out cable I used for my old bt box doesn't fit the aerial out socket on my ee box so I have to always switch on my ee box to watch normal tv. Has anyone found an aerial cable that fits the ee tv bo...

WM04 by • Contributor
  • 5633 Views
  • 12 replies
  • 2 Helpful

broadband issues

you view box constantly freezing . no sound on screen and picture dissapears sometimes when i fast forward

38833 by • Visitor
  • 474 Views
  • 2 replies
  • 1 Helpful

Decent product let down by poor support

I was with BT TV from 2017 -2020, I left cos they mucked me around during an upgrade and lost my subscription channels. I went to Sky, it's not a faultless product by any stretch. E.g. running iplayer when you change to a BBC channel and then cancell...

Letdown by • Explorer
  • 668 Views
  • 3 replies
  • 1 Helpful

Now TV error

Hi We recently got EE tv and had the now tv subscription. It has now stopped working on our tv and asks you to sign in to watch any programme. When you sign in it then says error on all 3 boxes and I can't use the app. When I log in on my mobile it w...

Stuck open order because TV contract cancelled

Long story. In the middle of August, I chatted with them to remove the TNT sport on Discovery Plus because I had 2 packages on my TV and that one on unnecessary (in fact every time I had to call to get a refund) after 4 days, I got an email where it ...

dan06567 by • Explorer
  • 511 Views
  • 2 replies
  • 0 Helpful

Resolved! Cant access product's and equipment missing

 switched to EE 2 weeks ago and can't activate discovery plus  or free 6 months apple tv got wrong equipment and missing items preventing us using majority of our features etc.  We was in  a contract with virgin  we would never switched but  they sai...

Tv subscription channels not found

Just moved services to a new house. Broadband seems fine but subscription channels for tv aren’t working. Gives error code BTP-16002, IPC6007

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