TV

Get help or share and discuss ideas, tips and solutions for all things TV

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 3970 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 14756 Views
  • 44 replies
  • 23 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 907 Views
  • 2 replies
  • 5 Helpful

Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

JordanTA_0-1765814378476.png
JordanTA by EE Knowledge Specialist
  • 648 Views
  • 2 replies
  • 6 Helpful

Resolved! Tv box

Hi, I have just got an eetv pro box everything is working perfectly but I have just noticed a flickering green and white light on the back of my box on the Ethernet port,, is this normal, it flashes whether it’s switched on or off,, it is very faint,...

Now TV on EE Mini Box

I have just  joined EE from Sky on Big Sport package. Main box in house is working really well and my mini box is in garden room connected by ethernet cable. This is also working well apart from one major problem, which is that Now TV app won't load....

Callawho by Visitor
  • 527 Views
  • 1 replies
  • 0 Helpful

IPC6023

So I moved to EE in May’24 from Sky, had no issues until agreeing to move to full fibre broadband which was on 17th Sept’24. Everything was working fine until then but after having full fibre broadband fitted I’ve been unable to access live TV. I can...

Roger1964 by Investigator
  • 713 Views
  • 5 replies
  • 1 Helpful

Choosing EE TV deals and Pros Cons

Recent BT EETV Sports deal is fantastic value for money.Consider the Free to air channels and packages available is commendable.One improvement is lack of news channels where UK is restricted to only BBC & SKYSo many great documentaries and education...

NOW Boost and Ultra Boost

I fail to understand why I can’t pay the upgrade to get the NOW app Boost or Ultra Boost. It says it not available to EE customers but is availble to an independent NOW customer. Also I understand that Sky customers can get the TNT HDR channel. This ...

Resolved! Using App to record Sky Sports?

I am new to EE TV having switched from Sky Q, I can see how I can set up to record TNT Sports in the EE App on my phone when away from home, but how do I do this for Sky Sports?I have paired my mobile app with the Pro box. I have a subscription to Bi...

Tog_PD by Investigator
  • 1612 Views
  • 2 replies
  • 1 Helpful

New 'Most Watched' feature locks TV box

The latest software update has a new feature Most Watched Subscribed Channels, but when it is selected it locks the TV box, and requires a soft reset. Any ideas please?

SVLR by Visitor
  • 872 Views
  • 4 replies
  • 1 Helpful

EE TV and Now TV account

Afternoon.I have  an EE TV (Apple 4K and mini boxe) account with TNT sports package.  I also have a separate NOW TV account with Sky Sports but this is not the account that is connected with my EE TV.  Is there any simple way to get these sports chan...

dcump82 by Contributor
  • 5582 Views
  • 20 replies
  • 3 Helpful

Televisions

I ordered my TV. Yesterday everything went through even when it would arrive so on doing last part of the application a code came up so would not go through said to phone back 2 hours later when quite was told by the advisor can not help me so what I...