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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 8292 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 9370 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 26319 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1896 Views
  • 2 replies
  • 5 Helpful

YMV102 CODE

Hi Can anyone help we have just changed over to Ee about 6 weeks ago . Having to watch everything on catch up because signal here is awful.Today we can't get any apps. Restarted router, made sure all cables are in has anyone any ideas please

Mrs9 by Visitor
  • 548 Views
  • 1 replies
  • 2 Helpful

Apple TV

Hi I got  ee tv we got  main box and one mini box but we want a 3 one but we   Say at are  we can not have one because as Wilf is not good so what if I want on  apple   As o got Apple fone

Poor signal on Pro Box but good signal on Mini box

I'm pretty confused. We just signed up to EE TV a few days ago. Both boxes are connected by WiFi though I am looking to buy some Powerline adapters. The Pro Box is on the same floor as the router, probably about 5m away in a straight line with no wal...

mattybake by Investigator
  • 1670 Views
  • 5 replies
  • 1 Helpful

Resolved! Buying EE TV Box pro from retailer

I understand that the EE TV boxes remain the property of EE and have to be returned at the end of contract, or accrue a non return charge.It is also obvious that there are many 'new' boxes out there for sale on sites such as Ebay,  CEX, Cash Converte...

Neil5459 by Investigator
  • 8679 Views
  • 11 replies
  • 4 Helpful

Will EE TV Box Pro only work with Smart Hub routers?

Trying to replace my old BT TV Box, I've not had a subscription for about a decade, I just buy used BT boxes on ebay. Looking at EE/BT Box Pro on ebay to replace. There are two models: the older oval BT box and the new rectangular EE box. The EE site...

Resolved! Wall mounting bracket

Does anyone know if you can buy a bracket to mount the tv mini box - tv is high on a wall also does the mini box magic eye have to face forward or will it pick up signals bounced off the ceiling for example  thanks in advance

Peter3629 by Investigator
  • 5578 Views
  • 10 replies
  • 5 Helpful

Everything going wrong since going from BT to EE

I am very close to a breakdown since having EE as my supplier for Broadband, phone and TV package since August 2024. After having BT for many years I was told my contract would have to be with EE and thought nothing of it. After many problems and spe...

GamGam21 by Investigator
  • 1883 Views
  • 5 replies
  • 3 Helpful

Resolved! Netflix activation not received

My netflix is not working. I switched from BT Tv to EE with that also my netflix account. I received and email to say my netflix account has been updated. But no activation link. Shortly after, I received an email from netflix to say that my email ad...

etbt27 by Explorer
  • 778 Views
  • 2 replies
  • 2 Helpful

Resolved! Too many boxes!

I have been with EE since September. I have the main tv box and two mini boxes. One mini box was faulty and was replaced super quickly. Yesterday I connected it and all was well but, now I am receiving a “too many boxes” message. I have tried calling...

NMc66 by Investigator
  • 889 Views
  • 5 replies
  • 6 Helpful

Resolved! EE TV Mini Box

Hi everyone, I'm new to EE TV.  I have only one TV at my home, but I have an EE Mini Box too.  Can I use it at a second property?Jeff Hodgson