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Switch broadband

I switch from bt to EE broadband.  Whay EE don't send first broadband to I don't lost Internet in home. When I get new broadband then I can old bt broadband send straytawhey back. 

Skincs by • Explorer
  • 41 Views
  • 2 replies
  • 0 Helpful

Changes to inclusive extras

No more roaming option which covers Europe and ROW. I am travelling in New Zealand and EE just cut off my data and switched me to a Europe only roaming plan. I am paying £97 a month specifically as I wanted worldwide roaming included, now I don’t hav...

Phone calls in Australia

If you are an EE customer and going to Australia  BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....

h_shewan by • Investigator
  • 100 Views
  • 5 replies
  • 2 Helpful

Issues with EE

I'm having issues with EE with my board band. Never had trouble with sky mobile like I am now. Only just joined EE and want out now as not happy with the service. Wish I stayed with sky as it was so smooth and had no issues till now. Sick of it, wors...

Lisa681 by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Hello

To be honest I would of said that I have sorted out the situation but unfortunately I still haven't received my refund I just wanted to calm down before I wrote because I didn't want to get stressed out with it all this talking to to be honest I just...

Resolved! EE tv without the broadband package

Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...

Harper86 by • Investigator
  • 10469 Views
  • 11 replies
  • 3 Helpful

Smart Wifi Disc

I work  from home and my company have supplied me with an ee smart wifi disc, but unfortunately this won't connect with my smart hub. I tried a (fairly old) ethernet cable and via the wps buttons both without success. Any thoughts as I do not want ae...

can't view monthly packs

Hi, i simply can't view any packs. when i view packs webpage  either from website or app it shows me error with _Packs ErrorWe're working on fixing this page. In the meantime, find help at ee.co.uk/help

Abir007 by • Investigator
  • 46 Views
  • 5 replies
  • 0 Helpful

DPD Delivery PIN issue

Just to reinforce, since I have seen MANY complaints about the same problem, this PIN issue with DPD Delivery is ridiculous.  Some people do not have a device to receive it which is a way worse, however I have an old tablet where I am actually receiv...

i-luiz by • Investigator
  • 12953 Views
  • 25 replies
  • 10 Helpful

Bought new sim

Hello I need some urgent help. I bought new sim. I tried to contact customer service, restarted phone and tried everything it was 10 pounds sim but balance is 0 unable to call or text anyone. Watched many videos but don't know how should I fix this. ...

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