TV - Page 125 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

Code Yvm102

Any one Keep getting code YVM102.. definitely not the broadband as all apps on smart TV work .. very annoying

Resolved! Package

How do I find the package I am on with EE. I am trying to cancel my Netflix as I get it in the deal but can't find what tier of Netflix I have without seeing the package. It doesn't seem to be listed in my account. Thanks for any help

IPC 6023 Error

While watching tv channels we keep gettingIPC 6023 error. engineer visited today and said there is nothing they can do apart from report the issue again. my setup is via powerline adapters and apps are perfect - it happens about 20-30 times in an eve...

Samsung TV with Free TNT Sports

Hi, I ordered a Samsung TV with free TNT sports about 3 or 4 weeks ago, I have had no messaged regarding the activation and every time I call customer service they just send me a text with a link so sign up for TNT for £20 per month, nothing is showi...

Whats app and iPlayer

the catch up tv stations and whats app on my iphone both break up after a few minutes with notices saying No signal or unstable connection - any suggestions as to reason/cure?

Resolved! Connecting a AV1300 Passthrough Powerline Network Extender

I have had issues with my TV with code 3050 and also on iplayer and ITVX whilst streaming when the programme freezes.EE solution was to send me an AV1300 PNE as described in the heading.I have connected one of the units to the EE router - do I connec...

Resolved! Can’t load video on EE TV when using Apple TV subscription

Moved to EE this week after 25 years with Sky. Generally all fine BUT….despite 500MB download speed to the hub the tv box keeps crashing out of movies being streamed via the Apple TV app. I’ve done everything except a full reset. Any ideas what’s wro...

ITX errror message

Is the ITVX app supposed to work on BT/EE TV? For any programme I try to watch, the ads play fine (of course!) but then there's an error message just as the programme is about to start. It says to power-off the box for 30 seconds, etc, which I have d...

EE tv box pro frozen on the "let's get started" page

Hi hope someone can help me with this. I've had the EE tv system for months without any issues, yesterday I went to turn the main box on in the living room and it had gone to the let's get started page instead of the home page. I attempted to navigat...

Resolved! BT YouView Box

I have a BT YouView box (part of the EE deal years ago). I understand it's no longer supported (from last February I believe). Some apps such as Prime video and my5 etc aren't working. Can I order a new EE TV box?

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