TV - Page 230 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

Apple TV+ subscription

I signed up for the 3mths free Apple+ TV subscription which ends 28th Feb. How do I go about cancelling the subscription before starting to pay? On the Apple site they say EE manages the subscription but I can't find the current set up anywhere other...

EE TV resetting itself

Hidoes anyone else experience the EETV box resetting itself overnight and not responding. Having called 150 I’ve had to reset using home and 7 button which does work but irritating as it takes time and you have to re log into all the apps just asking...

Resolved! EETV on existing Apple TV box

Is it possible to take an EETV subscription and use it on my existing Apple TV box?

Now tv password problems

Since I joined EE tv from Bt I can’t watch now tv on iPad etc as I have no log on details anymore EE have changed my user name too as I can see I’m signed in differently now in EE box I really tried everything now. What can I do? thanks in advanced s...

Resolved! Internet channels

I view via Freeview aerial and can receive all of the TV channels and watch TNT sports online. But I can only view a couple of the internet channels. The rest don’t allow me to log on and view - I just see a standard intro page but no chance to log o...

Eetv

All supposed to be up and running on 9th feb, what a joke . Not received man tv box. Customer services jus put you on hold and fob you off

Youview TV Box losing power/lights overnight

We have a replacement 4k youview TV box as the previous one was freezing/unresponsive (about 6 years old). The new one, regardless of power save options turns itself off overnight (no lights on the front) and won't wake up out of standby mode, the on...

Question about Smart Hub

We have very recently installed our Smart Hub Plus. The main phone line is in the kitchen and that where the Smart Hub is. Our BT TV box in the sitting room is no longer connected via Ethernet. We can’t connect it physically. What am I missing here p...

TV box pro info

Hi there, crossing fingers that EETV is rolled out to all customers soon.I decided against getting it when I started my new account less than a month ago, but I'm more interested now.I like that the TV box pro includes freeview aerial channels alongs...

Planned BBC iPlayer outages on EE TV

BBC are making a change to upgrade their metadata feed which, in long term will drive improvements to the user experience when watching content via BBC iPlayer. This change does not impact recordings. The improvements we’ll see from this change: UHD ...

TV

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