This app keeps kicking me off Netflix after approx 4 minutes of watching on Netflix. This as been happening since end of March and after several reboots of both hub and TV pro box and a new box sent to me. This problem is still happening.
Now I have been told that it's a Netflix update problem and they are trying to fix it. A call to Netflix and I was told they have no record of an update problem therefore, who is telling me the truth? Does anyone else have this problem?
I agree, problem with EE' interface and not Netflix. I can watch Netflix on my Monitor all in one using the same Netflix account. I want to watch in evening on my TV in the lounge with my partner, not on my Monitor.
@DC120 your setup doesn't match the profile of all the other Netflix issues. Can you please confirm that your symptoms are the same - i.e. you start the app, watch video, and it terminates itself after a few minutes?
EE doesn't have an interface with Netflix @Unbated - Netflix have created a version of their app to run on YouView boxes. That app appears to have a bug that isn't specific to the box (as it affects more than one box in the same home, and replacing the box doesn't make a difference). All signs so far suggest that the Netflix app doesn't react well to something about the network - possibly speed, possibly routes. They still don't know.
Same for me. Been through everything. Broadband, Wi-Fi, reset on the EE TV Box. Just got off with Netflix who said I needed to reset my EE TV Box. So I did it again.
Yours doesn't match the expected profile either @DC120 - is it consistently crashing the app and going back to the main screen within a few minutes of starting something on Netflix?
