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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by • EE Product Expert
  • 6421 Views
  • 24 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by • EE Knowledge Specialist
  • 7717 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 23240 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by • EE Knowledge Specialist
  • 1510 Views
  • 2 replies
  • 5 Helpful

Pestering with threats

I am curious if there are others who are receiving messages regarding the return of EE equipment and threats of charges if equipment is not sent back. I have not requested any changes and have not had any replacement equipment sent in exchange or the...

TNT Sports failing to record

Hi All,Had an issue trying to record on TNT Sports.The issue last  night seems to be the schedule(guide) wasn't up to date. It was showing that the program between 19:00&20:00 was on when it was well past 20:00. Unplugged the box a rebooted the box a...

Dwest1 by • Visitor
  • 12 Views
  • 0 replies
  • 0 Helpful

Resolved! TV pro box Netflix app problem

 Problem with my EE TV pro box Netflix app.This app keeps kicking me off Netflix after approx 4 minutes of watching on Netflix. This as been happening since end of March and after several reboots of both hub and TV pro box and a new box sent to me. T...

Gary2paws by • Investigator
  • 2214 Views
  • 47 replies
  • 10 Helpful

Resolved! Disney plus app on EE Tv

This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work 

Shabs50 by • Visitor
  • 101867 Views
  • 110 replies
  • 74 Helpful

History channel

HiI I have the full works TV  package but unable to watch the Sky history channel

Resolved! Mini TV box

I have had the mini tv box for just over a year with no real issues. For the last few weeks the box keeps loosing Internet connection and nothing will load. When trying to reestablish Internet connect it is showing weak Internet signal, however all o...

Tv service

The tv service is terrible itv player and bbc just freeze or go black. I’ve even got better wire sent to me for it.

Jet1969 by • Visitor
  • 65 Views
  • 1 replies
  • 0 Helpful

Can't use NOWTV subscription

I have recently moved over from BT to EE and I have Netflix, Discovery+ and NowTV Basic included in my package - I got an email to active my Netflix account but not one for NowTV. Its in the app with a tick saying 'included with your package' but the...

SJN91 by • Explorer
  • 38 Views
  • 2 replies
  • 1 Helpful

NOW Entertainment and HBO Max Basic subscription

I have the "NOW Entertainment and HBO Max Basic with Ads" subscription as an extra but neither the NOW TV app or HBO app have it listed. It does have my sports package though.Any thoughts?I've tried the help about linking my account but that failed a...

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