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Forum Posts

Sports channels poor picture quality

I have just moved over to EE TV and purchased the Big Sport package. The picture quality on both TNT sports and Sky Sports is terrible. I do not have an issue with other channels, just the sport channels. Which is what I watch most. Is there anything...

Lrjc by Contributor
  • 6503 Views
  • 25 replies
  • 10 Helpful

Resolved! Missing channels

Hi just moved from my BT box to a new EE box . Have some issues with missing channels, on the old box u tube appears in your listing on the new ones channels 19 and 20 are missing. Looked to see if hidden and they are not also looked on Line tried re...

Resolved! EE Set top box not recognising my aerial during set up.

I have a new EE pro box which I am trying to set up using the aerial that was plugged into the back of my tv.  During the set up phase I have plugged the aerial into the back of my new set top box but  set up it is going straight to set up broadband ...

EETV documentation Updated but incorrect

Good to see someone updating the official EETv webpages however the review process seems to have failed.EE TV Channel GuideIn this article:Aerial and Internet Modes with EE TVEE TV channel listingsChannel updatesThis article lists all the channels av...

zulu17 by Problem solver
  • 89 Views
  • 2 replies
  • 0 Helpful

Narrative Entertainment on EETV/Youview

Currently the GREAT!/POP player is provided on EETV.  Can we clarify how the  forthcoming changes  that Narrative Entertainment are making will impact EETV boxes and platforms please (preferable in advance please and not on the day a change is effect...

zulu17 by Problem solver
  • 256 Views
  • 3 replies
  • 0 Helpful

Recording Issue

Hi first post here & new customer,I work nights so recording tv programs is essential for me, so for example I'm recording I'm a celebrity get me out of here and often I'm recording 4 episodes during the week that I can watch when I'm on my nights of...

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Lee3131 by Explorer
  • 120 Views
  • 3 replies
  • 1 Helpful

Resolved! Error code IPC6023

I received the EE box pro on Tuesday 30th April and activation began on 1st April. I'm using Internet mode to watch HD channels. But it give  me error Error code IPC6023 for every channel. Can someone will help me?

dan06567 by Explorer
  • 14619 Views
  • 25 replies
  • 9 Helpful

Resolved! EE TV box pro

We have recently had full fibre installed and a EE tv box pro. It all seems very good until you try to watch live tv ... say BBC 1 or a Sky Sports football coverage as part of the Full Works package. Coverage freezes repeatedly. Coming out of coverag...

MBarry1 by Investigator
  • 352 Views
  • 8 replies
  • 4 Helpful