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EE TV

Chud777
Valued Contributor
Valued Contributor

‎16-10-2024 09:11 AM

Hi all, new to this forum and first day with EE TV. First impressions? Not great. Missing a couple of channels I had with the equivalent package with Sky which is disappointing. The TV Guide is clunky and not user friendly. I mean, why on earth doesn't it default back to the top when you open it? This is a really bad design fault. Also, I'm on the home page and it keeps trying to get me to set up TNT Sports for some reason. I don't want it but the box doesn't care. I can't browse the home page without this being shoved in my face. So, I'm here to ask, what is the cooling off period? Is it 14 days? And does anyone know if Sky make it easy to go back to them? Thanks.

33 REPLIES 33
Profile closed
Not applicable

‎17-10-2024 05:13 PM

Fair enough @Deano1711 , shows we all have different experiences.

0 Helpful
Chud777
Valued Contributor
Valued Contributor

‎17-10-2024 08:47 PM

Yeah this whole thing has taught me something. When it comes to TV you won't find better than the Sky setup, even if it is a little pricier. And changing broadband is a very seamless process. For years I was afraid to ditch Sky broadband, despite suffering painfully slow speeds (5-10mbps), as I thought it would be too much of a faff. It's not, so if I start to have any issues with EE broadband, I won't hesitate to look elsewhere.

Deano1711
Contributor
Contributor
In response to Chud777

‎17-10-2024 08:54 PM

The big shame is that if EE  did put there all into the tv service i am sure they could give sky a run for there money . They jusy seem to do all they can on the cheap  instead of going for it and giving it there all. 

Ray4850
Established Contributor
Established Contributor
In response to Profile closed

‎10-02-2025 10:25 AM

That sounds a bit worrying, looking at the problem the post office had with Horizon and Fujitsu, i think that has put me off of changing from sky.

0 Helpful
Midnight_Voice
EE Community Star
EE Community Star
In response to Ray4850

‎10-02-2025 05:29 PM

@Chud777 

You do realise that was a joke, yes ? 😛

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
0 Helpful
Ray4850
Established Contributor
Established Contributor
In response to Midnight_Voice

‎10-02-2025 05:38 PM

Well maybe I shouldn't take anything serious on here, when thinking of changing from sky. I thought the community was for helping.

0 Helpful
Midnight_Voice
EE Community Star
EE Community Star
In response to Ray4850

‎10-02-2025 05:54 PM

@Ray4850 

Look back at the posting. Like Gwynne, the poster is now Gwonne.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
0 Helpful
Ray4850
Established Contributor
Established Contributor
In response to Midnight_Voice

‎10-02-2025 05:58 PM

Well like I said I thought this site was for helping people with questions.  I will have to look elsewhere.

0 Helpful
Ray4850
Established Contributor
Established Contributor

‎10-02-2025 06:01 PM

In future I will direct any questions to Darren.

0 Helpful
Midnight_Voice
EE Community Star
EE Community Star
In response to Ray4850

‎10-02-2025 07:20 PM

@Ray4850 

Via PMs, I hope.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
0 Helpful