scam text message re bill

[Wellsie]

Just had a text saying unable to process my bill I’m assuming it’s a scam  As bill already been taken!!! Not clicking on that link 

[Babs01884]

I have deleted it although did copy and send it to your security centre

[Babs01884]

Should I get a new passwprd

[Leanne_T]

Hi @Babs01884

They can look very realistic.

If you can make sure you change any passwords for any accounts related to your email address.

You can find details on changing your My EE password on our How do I change my password for My EE Help page?

You can find some useful tips on staying safe online in Spam and phishing - How to stay safe and report it.

Thanks.

Leanne.

[Babs01884]

God! There must be loads of accounts. Do you mean like all my utilities, bank etc 

? 

[XRaySpeX]

Anywhere where you happen to use the same pwd.

[Leanne_T]

Hi @Babs01884

If you use the same combination to be safe, I would advise changing them.

Leanne.

[Gail22]

I had the same thing this morning, and what alerted me was the phone number as usually EEs number is 150

[Leanne_T]

Hi @Gail22

Thanks for coming here.

Could you forward this message to 7726 we will get this message looked into, please don't enter any details into the link you have been sent.

You can find some useful tips on staying safe online in Spam and phishing - How to stay safe and report it.

If you need anything further, please let me know.

Leanne

[Tibbo]

Hi, I have also just received this text message scan. Unfortunately I did click on link and typed in my name and address plus password. It didnt seem to submit, but I am still worried.🙁.

[Katie_B]

Hi @Tibbo. 

If it did not submit you should be OK. 

If you are still worried and if you use this password for other things I would recommend changing it. 

Katie 🙂