scam text message re bill

Wellsie · ‎03-10-2019

Just had a text saying unable to process my bill I’m assuming it’s a scam As bill already been taken!!! Not clicking on that link

Ashjon77 · ‎27-08-2020

And FYI, if you were to receive of suspicious email doing a similar thing
then forward it to 'report@phishing.gov.uk'.

I have had lots of different scam emails through since the pandemic hit...
the one request bank details to avoid my Netflix account being closed is
the email I seem to get most frequently. Problem is our Netflix account
isn't in my name! My details aren't linked to it! They obviously bank open
you having the subscription and 'hit & hope' as it were!!🤬

I just feel for the person that stumbles upon this email and replies! They
seem to be getting so much more authentic looking! We all need to remain
vigilant and whenever we see an attempt; report it immediately.

Take care Ashley,
Ashley.

Fionauk · ‎27-08-2020

What will I do. I just got this text and a clicked on link and put in my email address and password? I then panicked and guessed it was a scam

XRaySpeX · ‎27-08-2020

@Fionauk : Change you MyEE pwd & anywhere else it's used PDQ.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎27-08-2020

Hi @Fionauk

Thanks for coming here.

That's great advice from @XRaySpeX please change any passwords that you use the same email address and password.

Could you also forward the message to 7726, we will get this looked into.

If you need any further help, please let us know

Leanne.

KiLLiNG-TiME · ‎31-08-2020

Just received a similar text message : been with EE for years this is my first, so how do these scammers know I am with EE?

Ashjon77 · ‎31-08-2020

They don't. They just assume and hope the person who receives it is with
EE. Similar to the Netflix emails who work on the basis of presumption.
Makes me sick! Did you report the text?

KiLLiNG-TiME · ‎31-08-2020

Indeed I did thank you it is reported & number blocked, as after reading through this thread it would be hard to miss the reporting number.

Babs01884 · ‎01-09-2020

Just in time! I had entered my address and was about to enter bank details when I suspected a scam.

Leanne_T · ‎01-09-2020

Hi @Babs01884

Thanks for coming to the community.

Did you enter an email address and password?

If you still have the message can you forward this to 7726, we will get this looked into.

Leanne.

Babs01884 · ‎01-09-2020

Sadly I did enter an email address and password! It’s extremely rare for me to get taken in but the link looked very like yours.