Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9953 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6563 Views
  • 0 replies
  • 1 Helpful

Resolved! Potential Scam Alert

Hi all.I've just had a call from what appeared to be a Leeds number (01135346137), claiming to be from EE customer services.The caller was stating that I was eligible for a 40% discount on my EE sim-only plan, and that this could be activated now by ...

Resolved! Content lock

Want to turn my restrictions off as it’s dropping form going on somewebsites 

Resolved! name!!

Hi, just wondering what name you've got for me on my account? I've just logged in and it's not showing as Hayley 

Change of address text message

I've only just initiated the switch to EE, and before I've even received my SIM card I got this text message.I opened it during an incredibly busy work day, couldn't respond and totally forgot about it. I initially thought it was spam but now I'm wor...

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KateR77 by Investigator
  • 1052 Views
  • 4 replies
  • 0 Helpful

Resolved! Scam call?

Just got called from 0800 058 4657barely understandable accent, claimed to be EE offering some kind of service upgrade / new phone.Said I wasn’t interested but guy kept on about it until I just hung up. my thoughts are it can’t be genuine but thought...

Old_Wulf by Visitor
  • 1477 Views
  • 3 replies
  • 2 Helpful

EE_offers is this a scam

Hi I have received a text message as follows:Hi for EE. Happy Anniversary! We've been together a while now and that deserves a special gift. To say thanks, we're giving you 30 days of free unlimited data.Celebrate in style by streaming and sharing to...