Remove age restriction on my phone

[Leanne_T]

Hi @Billyboy177 

Thanks for coming here. 

You can find the details you need to remove the content lock in our How do I turn on parental controls on my device?, Help page. 

Leanne.

[XRaySpeX · Accepted solution]

Are you on contract or PAYG?

• On Contract: Follow Switching Content Lock OFF or ON .
• On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.