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Hi how do you turn off content lock?!

KellyRae
Visitor
 
1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @KellyRae

You can remove content lock within your My EE account. 

For more information on how to remove content lock please visit this page HERE

Katie

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2 REPLIES 2
Katie_B
EE Community Support Team

Hi @KellyRae

You can remove content lock within your My EE account. 

For more information on how to remove content lock please visit this page HERE

Katie

XRaySpeX
EE Community Star
EE Community Star

@KellyRae : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
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