Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9778 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6419 Views
  • 0 replies
  • 1 Helpful

FRAUD

I have become a victim of fraud which is causing me untold anxiety and sleepless nights. I have been a customer of yours for many years. I have always signed up to a sim only contract and did so in May 2023 for 24 months. Somehow someone has been abl...

CORD2 by Investigator
  • 789 Views
  • 20 replies
  • 0 Helpful

security text message

hi, I moved over to EE (monthly sim plan) from plusnet in mid August. Today I received a text as below. Should I be worried?    

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h4x0R by Contributor
  • 407 Views
  • 3 replies
  • 2 Helpful

Spam via an e2e rcs message

Was sent an E2E RCS message spam phishing link for TV License. Have reported to 7726E2E RCS - Phishing   

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354- by Star Contributor
  • 407 Views
  • 2 replies
  • 2 Helpful

Possible Spyware on my Samsung/Android

Hi,My Santander UK bank account has been compromised. The scammers knew searches I'd made, hotel and Car Hire bookings, manipulated my banking app etc. I've been onto Santander UK Security for the last 3 days  - and they have now closed my accounts a...

Spudee1917 by Established Contributor
  • 416 Views
  • 2 replies
  • 0 Helpful

Resolved! Scam but using 150 text number?

 I got this text, from the usual 150 number but, it's very weird I feel, a little bit threatening almost and I know I don't have extra charges and I haven't got over my data allowance. But I clicked the link because it's from 150 but the link came up...

Screenshot_20230913_002352_Messages.jpg Screenshot_20230913_003034_Messages.jpg

Hi

Why I can't open my EE application.Please change my email address.Thanks . Otherwise I can't Link a Products and open the application    [Mod edit: Please do not post personal information on the public board. Thanks!]

Hacking????

My son’s mobile contract is with 3. On the last three occasions he has called me from his mobile my phone has registered a different mobile number than his 3 number (states caller unknown). If I answer it’s him ion the other end of the phone. However...

jospiers by Explorer
  • 451 Views
  • 3 replies
  • 0 Helpful