Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8781 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5737 Views
  • 0 replies
  • 1 Helpful

Resolved! New application call

Ive received a sales call from ee telephone number 02045996816 to upgrade me pay as you go sim! They require my account details as well as my card number to process application! Is this ee!!!

Lea43 by Visitor
  • 1111 Views
  • 2 replies
  • 0 Helpful

Resolved! Content lock

I want to remove content lock. I actually never allowed to put the lock. 

Resolved! Checking blacklisted phone

A 3rd party who I sold me old phone to is claiming it is blacklisted. How do I check the status of phones that have been on my account ? Is it only EE that can blacklist it? ( It was locked to EE) . I have no issues with payments etc and have not rep...

Calling from app

Can you confirm when using the my EE , my phone dialled this number , can you confirm that this is correct +44 7953 966350,6081676752056#,  I'm assuming it's just the quick way to get through to the correct department 

EE Router public ports

An nmap scan of the public interface assigned to my EE router shows that port 80, 443, and 8085 is open to incomming internet traffic on the public interface.Whilst I have no concerns for these ports being open for me to manage the router from the in...

Jay302 by Visitor
  • 839 Views
  • 1 replies
  • 1 Helpful

Resolved! Possible scam

I've just been cald called by a man addressing me as Ma'am from 01425 471102, wanting me to confirm my details so I could have a 50% discount from my bills . He said it wouldn't cost me anything! Must have thought I fell with the last shower of rain....

scam call

just had a call from 028 7911 9563. caller difficult to understand and she was offering to change my contract to £8 but keeping my number etc 

mogav by Visitor
  • 629 Views
  • 3 replies
  • 0 Helpful

Ee

I like this operator a lot

Wesleys by Visitor
  • 290 Views
  • 1 replies
  • 0 Helpful

scam calls

02080665129 called first and said they are going to reduce my bill, it was a bad line lots of noise in the background and the mans accent was hard to understand, he got cut off and called back on this number 01208247311 when i refused to give details...

Resolved! Scammer?

I've received a message saying  'Hey where are you? I am waiting for you". The number is +44745 276520. Obviously I've ignored it but does anyone have information on this?

SachaH by Investigator
  • 459 Views
  • 1 replies
  • 0 Helpful