Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8726 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5695 Views
  • 0 replies
  • 1 Helpful

Scam

Caller from mob# +44 7734 632403 claims you have a criminal court case & need to pay blah .. blah. Please block this mob#. But most importantly EE need to block as well. lest caller catches someone of guard & become a victim 

Ahfarrag by Visitor
  • 351 Views
  • 1 replies
  • 1 Helpful

Banking Authorisation EE mobile numbers

I have received two phone calls this morning from 07852 113122 at 10.31 then 07852 133813 at 10:46 with an automated voice telling me that I have unusual transactions of £700 to Amazon and £2000 money transfer, press 1 to confirm or 2 to speak to cus...

Resolved! Scam phone call supposedly EE

I have just received a phone call and it came up with a business name and when I answered it they said they were calling from EE, I ended the call as the ID was definitely not EE and I am wondering how and if it wants reporting to EE thanks 

Resolved! New application call

Ive received a sales call from ee telephone number 02045996816 to upgrade me pay as you go sim! They require my account details as well as my card number to process application! Is this ee!!!

Lea43 by Visitor
  • 1110 Views
  • 2 replies
  • 0 Helpful

Resolved! Content lock

I want to remove content lock. I actually never allowed to put the lock. 

Resolved! Checking blacklisted phone

A 3rd party who I sold me old phone to is claiming it is blacklisted. How do I check the status of phones that have been on my account ? Is it only EE that can blacklist it? ( It was locked to EE) . I have no issues with payments etc and have not rep...

Calling from app

Can you confirm when using the my EE , my phone dialled this number , can you confirm that this is correct +44 7953 966350,6081676752056#,  I'm assuming it's just the quick way to get through to the correct department 

EE Router public ports

An nmap scan of the public interface assigned to my EE router shows that port 80, 443, and 8085 is open to incomming internet traffic on the public interface.Whilst I have no concerns for these ports being open for me to manage the router from the in...

Jay302 by Visitor
  • 829 Views
  • 1 replies
  • 1 Helpful