Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8518 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5572 Views
  • 0 replies
  • 1 Helpful

Prank calls

Me and my partner keep getting prank calls and was wondering if we could find out who it is before I go to the police as it could be a family member not spam caller etc 

Unsolicited calls

Within the last four weeks I have been receiving unsolicited calls....about 1 a day,  from landline numbers.These calls are mainly coming from the North of England and in the main the phone is telling me they are mainly restaurants, and take ways, bu...

grahamp by Investigator
  • 340 Views
  • 1 replies
  • 1 Helpful

Virus

Is there a virus going about and how do I get rid of it.  I get ads all the time.  Even half way through a text!!! 

Content

I want to remove my content lock don't know how  

Amz322 by Visitor
  • 452 Views
  • 3 replies
  • 1 Helpful

FRAUD

I have become a victim of fraud which is causing me untold anxiety and sleepless nights. I have been a customer of yours for many years. I have always signed up to a sim only contract and did so in May 2023 for 24 months. Somehow someone has been abl...

CORD2 by Investigator
  • 753 Views
  • 20 replies
  • 0 Helpful

security text message

hi, I moved over to EE (monthly sim plan) from plusnet in mid August. Today I received a text as below. Should I be worried?    

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h4x0R by Contributor
  • 389 Views
  • 3 replies
  • 2 Helpful