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Locked phone in error need PUK code

MM138
Investigator
Investigator

How do I get a PUK code? thanks..

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@MM138  You can get your PUK code via your online are account to unlock your SIM card.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

@MM138  You can get your PUK code via your online are account to unlock your SIM card.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hiya;...  just found it thankyou.... waiting on important hospital phone calls.... I am grateful for your help.

MM138_0-1728630250166.jpeg

Cats rule !

Hi I have changed SIM cards and locked myself out of my phone it comes up with mum code I don't have one can you help me

Ali_A
EE Community Support Team

Hi @Goldie62 

What make of handset are you using? 

Is it the security code that you have locked out, or is it the network unlocking code that you need? 

Does your original SIM card still work in the device? 

Ali

All good and fixed...found old box which I kept, thank goodness! Many thanks, Margaret

Sent from Outlook for Android<>
Christopher_G
EE Community Support Team

Glad it's all fixed, @MM138 

Thanks for coming back to let us know. 🙂

Chris

Faanos
Visitor

Sime no work please send puk for me 

Debbie_G
EE Community Support Team

Hi @Faanos.

Welcome to the community.
You can find more information about getting a PUK code for your number on our Unblock Your Phone with a PUK code Help page.

Debbie 🙂