Community Activity

No calls

I can’t receive a single call for some reason and this chat just appears after 24h without access to it.It is very disappointing that I have no email to contact the support team, because I couldn’t call or receive any calls back from the costumer ser...

Anndrea by Explorer
  • 28 Views
  • 3 replies
  • 0 Helpful

Mobile number switch

I went into EE Sunday. He sent off my PAC and completed the mobile number transfer from o2 to my new sim contract with EE. He told me to put my sim in Monday night and Tuesday morning it would be completed. It’s not complete. My iPhone is showing bot...

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by Investigator
  • 22173 Views
  • 24 replies
  • 13 Helpful

LAN clamped at 100Mbps on Smart Hub Plus

When I plug my linux laptop into a cheap gigabit switch it shows 1Gbps in ethtool. When I plug it into the Smart Hub Plus it shows 100Mbps.This router is advertised as having 1Gbps LAN ports. If that's physically true but the firmware clamps them at ...

adrianmay by Investigator
  • 2280 Views
  • 29 replies
  • 6 Helpful

Resolved! EE tv without the broadband package

Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...

Harper86 by Investigator
  • 13276 Views
  • 15 replies
  • 3 Helpful

WiFi signal issues

Hi, is there an update or even better a solution? Most of my appliances cannot from time to time get a wi fi signal. Alexa however can still work. Mitutoyo

Mitutoyo by Investigator
  • 147 Views
  • 27 replies
  • 2 Helpful

Flex pay message

Hiya. I have just received a message from 150 saying that I have an upcoming bill of over £900 from Flex Play. I immediately assumed it was spam however the number is genuine and there is no link to click to suggest a phishing scam. I am so confused ...

Rcpun by Visitor
  • 38 Views
  • 1 replies
  • 0 Helpful

Apple Music

Evening!So on Sunday I purchased an IPhone through EE finance and I forgot to add the Apple Music 6 month trial which was shown!As it’s a device only, I can’t send a text to 150 to activate it and it isn’t showing up on the EE app. Is there anything ...

Resolved! YEALINK VIOP CONFIGURATION NIGHTMARE

Hi All,I have a newly upgraded landline to digital. I purchased a yealink W73P cordless phone to use on the new line as we use tyhem at work and im really happy with them. I purchased an unlocke phone from a 3rd party provider and from what i can gat...

Drew8346 by Explorer
  • 4353 Views
  • 12 replies
  • 4 Helpful