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Smart Hub Plus Manager Accessible over Public Internet

pscraven
Visitor

‎17-12-2024 02:11 PM - edited ‎17-12-2024 02:12 PM

Hi, new to EE with an EE Smart Hub Plus recently installed (default out of the box). The Hub Manager interface is accessible via HTTP on my public IP address. Is there a way to disable this?  Support didn't understand why this is a security concern and couldn't offer any advice on how to disable the hub manager externally.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎17-12-2024 03:26 PM - edited ‎17-12-2024 03:35 PM

@pscraven  no it’s not possible but just change the admin password to your own.    The longer the better.    And if this was possible how would you do anything with the router if this was an option to enable?  You’ll have to factory reset it as you wouldn’t be able to login to do anything. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎17-12-2024 03:45 PM

Not possible! You must be addressing your public IP from inside your LAN and causing loopback. 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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