Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 10947 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7196 Views
  • 0 replies
  • 1 Helpful

Resolved! Call for 40 percent discount

Today I had a call from an private number telling me he was from EE and I was one of the chosen ones to get a 40 percent discount... Seemed weird to me so I cut the call off 

Scammers posing as EE

So I got a call with someone pretending to be EE and trying to promote a "12 month 30 percent off dead" lol, tried to get me to change my password but anyway I wanted to know does anyone know the appropiate places to report these scammer numbers?

Jm961 by Visitor
  • 1019 Views
  • 4 replies
  • 1 Helpful

a Sccammer using EE number need help

A Scammer Using +44 7539 039170 He keep Scamming and thief on online games not me only many persons ,he stole from me 100$ , he is egyptian protecting and hiding in england i wants to know if someone could help Which Agency Support this Number Or How...

Norton Identity function on iPhone

I get the below error when I click the identity function in the app.We’re having trouble loading your information right now. Please try again later, or visit our support page if this message persists.

j-gutter by Visitor
  • 1088 Views
  • 4 replies
  • 1 Helpful

Our new company website has been blocked by EE!

@Leanne_T We  have had several complaints from EE customers who can't access my new website, it seems it has been flagged as adult content.My website is an architecture and interiors website. How do we get this lifted? Thank you

Scam visa call

Just received a call from someone to say that a payment through visa of £900 will be taken from my account.  The telephone number they used is, I checked with my bank and they said it's a scam.   [Mod edit: Please do not share personal details as you...

EE cyber security Norton

i am teying to activate my cyber security but norton are asking me for a pin code.. i havent recieved this, will it be emailed to me?

EE Cyber Security on iPhone

I have EE Scam Guard and activated my 3 months cyber security duo. im not sure is actually doing anything. Been browsing websites as normal the protection report says 0 safe and 0 malicious sites. Does anyone know if it can be tested to see if it’s w...

fjnf_shjh by Valued Contributor
  • 2801 Views
  • 9 replies
  • 2 Helpful

Website Blocked

Hey, our business website that we use to take orders has been blocked by EE.  Was working ok yesterday and Sunday but from this morning it has been blocked, this is causing us some serious issues as we have no access to view our customers orders.It's...