Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9161 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6021 Views
  • 0 replies
  • 1 Helpful

CRS

I’ve got a text from a company called CRS is this a scam 

Knck12 by Visitor
  • 675 Views
  • 1 replies
  • 1 Helpful

EE calling or not?

I have had numerous 07 numbers ringing me claiming to be EE, I have managed to clear some of them up through discussions on here but others are not known.However, I do feel like it would be useful to us all for there to be a clear list of ALL numbers...

Shmall by Explorer
  • 544 Views
  • 1 replies
  • 0 Helpful

Resolved! Safesearch

Hi, I would like to take off safesearch please

Ridiculous password reset process.

Had to reset my password. Which involved identifying buses, hydrants, traffic lights, at least 10 times, then had to do it again. They sent me a code, then sent me another code to my phone which I couldn't get overseas.This is the 7th time I have had...

Nigel55 by Investigator
  • 331 Views
  • 2 replies
  • 3 Helpful

Resolved! Hi

How to access adult content 

Lost phone. Zero response from EE

Ok, I’m in Turkey. Lost my phone. My insurers won’t begin to look at a claim until ee block it.so, no chat function on the site. Can’t call obviously. Twitter want me to upgrade before I can message them there, tried Facebook, no response. No email. ...

Threlly by Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

Sim problems

im paying for 3 sim contracts each is for a different person and I need to find out how to turn off the child setting on one and turn on the child setting on another. Anyone able to help? 

45% Discount - SCAM

Why would a "traditional barbershop" be ringing me to offer a 45% discount on my mobile phone bill? I just had a call from a Southend-on-Sea phone number (01702 528567) where the caller with a "foreign accent" was offering me a 45% discount on my mob...