Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 10296 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6811 Views
  • 0 replies
  • 1 Helpful

http://vip.covergirl.maxim.com/m

It’s say I can not open security issue and to come here to remove it so I can see all websites. But where do I go to remove it? thanksdavid

Resolved! Scam call 07460 232385

I received a scam call today from someone pretending to be from EE and offering me a deal on a Samsung phone.  I asked the lady to send me an email and she rang off. 

Resolved! Scam Caller tried accessing EE account and email account

I stupidly fell for a scam call today, must've been on the phone for around 18 mins before I clocked. they called me on 07517 379578 - this did raise a few suspicions anyway being a random mobile number, they called me about the fact they were going ...

LOIStox by Investigator
  • 2119 Views
  • 7 replies
  • 11 Helpful

Restricting Call Times for Someone with Dementia

Mum has dementia and is in a care home but she still wants her phone with her to call family & friends. The only problem is that she gets confused with times, especially at night, and I want to restrict her ability to call out at unsociable times. Is...

revm by Explorer
  • 471 Views
  • 3 replies
  • 2 Helpful

Scam guard - technical fault

I purchased scam guard yesterday, and have the link. I have tried switching off WiFi and trying with it switched on, but all I get is a message saying there is a technical fault, so am unable to set it up, any ideas @Any ?

Loraine9 by Investigator
  • 825 Views
  • 5 replies
  • 1 Helpful

Resolved! Change email on account

My email has been hacked and I am trying to change my email attached to my account so they cannot get access. But I can't do this with getting a code from my hacked email. Is there anyone that can help?

Emmzy1 by Visitor
  • 433 Views
  • 1 replies
  • 3 Helpful