Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11086 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7309 Views
  • 0 replies
  • 1 Helpful

Resolved! Is this genuine?

Text from +44 7396 733467 EE: We have been unable to process your Iast biII. Your account will be placed on a hold until your detaiIs are updated through: <URL removed for safety reasons>

Kt110 by Visitor
  • 581 Views
  • 1 replies
  • 5 Helpful

Suspected phone hacking / clone

Good day, wondering if anyone has any advice. I am steadily having issues with my accounts being hacked  Ive been told my someone not to do anything on my phone. I have three neighbours who have been stalking, harassing, discrimination of sexuality /...

LC01 by Investigator
  • 1025 Views
  • 5 replies
  • 5 Helpful

Resolved! Content Lock Removal - PAYG

Looking to remove content lock so I can access a game. On PAYG, though I do have a subscription pack. Can't stand contracts, but I've had this SIM for at least 5 years, so it's most likely outdated. Also friggin hate using this site. Bloody hell, try...

Pelontrix by Contributor
  • 1340 Views
  • 7 replies
  • 3 Helpful

Resolved! Potential scam 07930824925

Just received a call in my landline from the above number but cut it off as soon as I heard "this is a call from bank security" and was clearly a recorded message. Tried reverse call checkers which indicated it was an EE service number but not sure s...

CMT21 by Explorer
  • 575 Views
  • 3 replies
  • 2 Helpful

Constant scams calls from EE

Since changing to EE mobile I receive 4-5 scam calls every week always around 11 am, mostly from random UK mobile numbers or business numbers, every time they say we know you have an EE phone we are offering promotion etc. It's an endless barrage of ...