Skip to main content
Forum FAQ's

Security

Discussions around online safety including security and scams

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 5495 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 3662 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by • Former EE Community Manager
  • 153972 Views
  • 0 replies
  • 111 Helpful

Resolved! Age restriction

How it is possible after over 6 weeks of dealing with members of the staff from EE the can't do nothing to lift the age restriction for a person of 42 years old due to the fact that I don't have a credit card, this is really low standard services and...

Resolved! When in an Ee store ?

Whilst in an EE store are you supposed to be asked to say out loud and for anyone to hear your personal details?Next minute I'm getting scam calls. Not OK EE  

Resolved! email address format / aliases

Does anyone know if it is possible to use Gmail aliases on a MyEE account? e.g. instead of *********** use ***************? It's a useful way of filtering emails. Thanks  [mod edit: removed personal details from the forum] 

JHo1 by • Contributor
  • 429 Views
  • 6 replies
  • 1 Helpful

Disable safe search

Hi,few weeks ago I have call your services center and have asked to disable safe search for me.she has said that time after verify my age and my registered credit card for my account on EE. This will take 24 hours till it’s done, but till now it has ...

Brianbk by • Investigator
  • 1448 Views
  • 7 replies
  • 1 Helpful

Router password

How do I change my routers password to make sure my neighbour who asked to borrow my WiFi, is not using it now.

Shaggy1 by • Visitor
  • 446 Views
  • 1 replies
  • 1 Helpful

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 5495 Views
  • 2 replies
  • 1 Helpful

Upgrade scam

I recently had a scammed call in to ee pretending to be me and ordered an expensive handset on my account . EE allowed them to change my address and email all over the phone with little security. After this ee put extra security on my account but the...

BA151 by • Investigator
  • 347 Views
  • 1 replies
  • 0 Helpful

Resolved! Is text a scam

I received a text from 1122, saying I'm qualified for a double data. That i should simply reply DOUBLE by text to receive the data.Is the text genuine or scam?Thanks 

5464 by • Visitor
  • 325 Views
  • 1 replies
  • 1 Helpful
Most solutions
More
Top Helpful authors
More