Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Genuine email?

I’ve been contacted twice in 2mins via email giving me a pin. Then told to phone a number if it wasn’t me. (It wasn’t me talking to EE at that time) … is this genuine? The address is no-reply@info.ee.co.uk. The number to call to report if it wasn’t m...

Identity Theft

Hiive been the victim of identity theft, someone took a contact out in my name and had goods worth thousands sent to an address I have never lived at. I have reported it to Action Fraud and filed it with a EE agent: I just got the outcome by email ...

Spam Guard

I'm trying to purchase Spam Guard but the link doesn't seem to work - it takes me to a "Manage Numbers" page. Can anyone help? Thanks

Resolved! 88440

I’ve received a text from a no caller saying”wanna take out a loan? [Link] Opt out by texting stopsl to 88440”.I have no idea how to stop it, attempted to block the 88440 number, but it automatically gets unblocked again, this is just going to stress...

Unlock security

How do I change security unlock

Winback offer

Hi I recently had a call offering me a generous discount to comeback to EE it was called Er business Winback offer. I asked for an email to ensure it was EE contacting me. I replied stating I was happy with the offer and would like to go ahead but h...

Did EE call me

just had a conversation with someone from 07418 374409, just wondered if this was a legit number as they've said they can reduce my bill by about £25, felt pretty genuine since they never asked for bank details etc.

Antivirus

How do I get the free antivirus

My contract after fraud

The fraud team has not yet contacted me and I would like to know the report of of investigation

Resolved! My phone is going to be disconected in two hours

I keep getting different mobile numbers calling me every single day, when I answer it says that my phone is going to be disconnected in the next two hours press 1 for english 2 for Chinese and so on? I hang up and later it rings again saying my numbe...