16-05-2024 02:35 PM
020 8252 5982
0191 510 1405
01342 832001
had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fraud. When I searched the numbers through my HIYA security app, they were all landlines apparently from cafes! I’ve blocked all the numbers, but there’s obviously a big scam doing the rounds! They must have hijacked some dormant landline numbers I’d think.
Solved! See the answer below or view the solution in context.
27-11-2024 02:04 PM
Hi there @BobT319
Thanks for coming to the community and making everyone aware of this call.
You can find advice for reporting scam calls and staying safe on our Online Security: Avoid and Prevent Scams page.
Thanks 🙂
Leanne.
16-05-2024 05:09 PM
Welcome to the EE Community, @dzl 🙂
I can confirm those weren't genuine calls from EE.
You did the right thing in not sharing any information with the callers.
James
17-05-2024 07:34 PM
I had a call from a man saying he was calling from O2 m, saying the same things as the guy said above, from 01603 850447 today. I told them I couldn’t access the apparent code he was emailing me and he said he would call me back later. No email ever arrived. He told me it was because EE and O2 had joined forces, which I know they haven’t, and he was in the retention dept. The number was from a disused food cafe.
I got a call about 10 mins ago from 07953 966250, saying he was from EE and he had spoken to me earlier. I told him I did not want any offer, as I believed he wasn’t from EE. He told me to google it.
18-05-2024 08:12 AM - edited 18-05-2024 12:17 PM
Hi @SharonJW
Thanks for coming to the community.
Had you spoken to one of our EE guides the same day as you received the call?
Leanne.
18-05-2024 07:35 PM
No, I hadn’t contacted EE at all. The original call was clearly a scam call, as they said O2 and EE were now partnered and he was from the retention dept. I reported the number to your CALL number for reporting scams, then blocked it.
The second call I received from the mobile number, around 5pm. He said he was from EE & was the guy who said to google his number, because he was a bonafide EE caller.
19-05-2024 07:44 AM
Thanks for reporting the scam call @SharonJW
If you call us on 150, our mobile guides will check the account for you to see if this was a call from an EE guide 🙂
Leanne.
18-07-2024 01:27 PM
This number 02046027382 just called me now, saying that EE is giving me a discount of 45 % on my monthly bills. I cut off immediately because I knew it was a scam.
19-07-2024 06:18 PM
Hello @Debs143Gody60.
Thanks for coming here and flagging this with us.
Did you provide the caller any personal information?
Katie
03-08-2024 01:53 PM
I have had a call from 07583 805718 offering the 40% discount I thought it was a scam more so after reading this. I have no information and have blocked.
05-08-2024 01:33 PM
I have had 3 calls in 2 days offering me discount on my EE bill.
01753 928709
020 3325 2615
01335 682336
Using me email address they are going on to EE and I get an EE email to change my password. I did not give them my 6 digit code. I have also reported through the BT Scam service