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Scam call 40% discount offered

Bev-Rob
Investigator
Investigator

Just had a call advising I was selected from valued customers to receive 40% off my monthly bill. The number was private which raised immediate suspicion and when I needed to confirm details, which I questioned and didn't answer she got very flustered. Told them I didn't believe a word of it and hung up 😡

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @Rathee 

Thanks very much for sharing and for reporting the call. 

Our Online Security: Avoid and Prevent Scams page has information on staying safe and preventing scams. 

Thanks 🙂

Leanne.

View solution in original post

11 REPLIES 11
Chris_B
EE Community Star
EE Community Star

@Bev-Rob  You can report the callers number by texting CALL to 7726 then forward the number when prompted.     And yes that was an attempt to scam you.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Profile closed
Not applicable

Hello @Bev-Rob 

Hope you didn't give out Private information. Good you hanged up.  They clearly had the intention of trying to scam you.

So the number they rang from was Private?  I'd say report it to 7726 with call and the number but private as you said not sure it will work without it.

Thank you, I would of reported the number but as I said it was 'private' number so I couldnt

Thank you, yes the call was from a 'private' number so assume without the actual number I couldn't report 

Les84
Explorer

I had this call twice today.  Claimed to be EE based is Slough and got nasty when I asked him why the number on my phone said his was ringing from the West Midlands.  I think they have cloned a genuine number..  

Katie_B
EE Community Support Team

Hello @Les84

I am sorry to hear you experienced this type of call. 

What number did they call from?

Katie

01335682374

Les

anandrajan
Visitor

Just got the same call! Shared my dob and when they asked for my email id realized it's a scam and hung up

Katie_B
EE Community Support Team

Hi @anandrajan

Thanks for coming here. 

It's great to hear that you did not share personal details with the caller. 

You can report this by texting CALL to 7726 followed by the number which called you.

Katie