Community Activity

Resolved! Adding my partner as account manager to EE Broadband

We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...

Salc1 by Explorer
  • 2999 Views
  • 15 replies
  • 2 Helpful

Cannot connect Smart WiFi Pro Extender to WiFi 7 Router

Ok, What am I doing wrong.Firstly received my new WiFi 7 router at the weekend and set it up. Used the transfer devices option (I guess this 'just' renames my new router to my old router settings). Setup the Hybrid Connect as well.This evening (1 day...

Herbhead by Established Contributor
  • 6381 Views
  • 43 replies
  • 31 Helpful

Poor Signal issues

I know this is an oldish post, but I agree, Basingstoke signal has got really poor. Yes, the bars don't really show the correct signal strength, but you can check the signal strength on the phone. I have 3 phones in the house on EE, and all show arou...

styoda by Explorer
  • 50 Views
  • 2 replies
  • 0 Helpful

Dropped calls

Hi, I seem to be getting a lot of dropped calls on EE at the moment, they either drop while connecting or just a couple of seconds into the call.. it happens in lots of places and also when home connected to WiFi calls! Anyone else have this issue? ...

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a_ukboy by Established Contributor
  • 39 Views
  • 4 replies
  • 0 Helpful

Charity Raffle

Could someone point in the right direction who I contact to help me with a raffle prize? My husband is running the London Marathon in April & I’m organising a raffle! Thought I’d reach out to EE after been a customer for more than 10 years! Many than...