09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
12-04-2024 03:07 PM - edited 22-04-2024 10:18 AM
Hi all
Please note, that this is 100% a scam. Please don't click any links, or share your bank details.
We do have something on our Help pages for this.
Please check it out at https://ee.co.uk/help/cyber-security/getting-started/ee-points-program-scam.
Thanks
04-11-2023 11:05 AM
Why is it so difficult to report scam numbers to EE? Also, why am I receiving scam texts through EE, are they not filtered?
Scam number 07845 884626
Redemption Tips: The remaining 5340 points in your account will expire within three working days. Click https :// lke.buzz/EEUK to redeem products.
link spaced out to avoid an accidental click.
04-11-2023 06:41 PM
Report it to your network provider by texting CALL followed by calling no. to 7726 (S.P.A.M. on your keypad).
04-11-2023 09:59 PM - edited 04-11-2023 10:03 PM
@pantsmoustache How can EE filter check a text as that be a breach of privacy as EE would have to check all texts.
Not only can you report scam calls as mentioned by @XRaySpeX You can also forward the texts to 7726 and then the number when prompted.
And the 7726 number is the same number for all networks to report scams too. So not sure why you think it’s hard to report a scam as a Google search would have gave you this number.
05-11-2023 06:53 AM
I have been getting notifications from 07598307778 about certain points reward on EE. Please confirm this is a not fraud to clear out our account?
05-11-2023 07:58 AM
Thanks for coming to the community.
Please see our Online Security: Avoid and Prevent Scams | EE Help page for information on reporting any scams to our security team.
Leanne.
05-11-2023 09:26 AM
Hi @avakinsiku
Thanks for coming here.
Could you provide a screenshot of the message please?
I will certainly check this for you.
Leanne.
07-11-2023
03:40 PM
- last edited on
07-11-2023
04:01 PM
by
MikeT
just received the following text from 07519 212022; " EE: The points currently in your account (5340 points) will expire within three working days, please click the link below to redeem the rewards in time! <link removed> Is this a scam?
07-11-2023 04:13 PM
Same. I stupidity clicked on the link. Changed passwords etc but, I don't know if it was legit or not. Reported it anyways, so who knows...
07-11-2023 04:32 PM
Yeah this is ridiculous, spam messages only come up as possible scam, they still appear, I can't fully block them, I almost clicked this message - (exactly the same as yours) if its deemed as scam why are we still getting them, I have the royal mail ones almost daily, no way to fully block them from appearing, if I didn't have my wits about me then I'd have been in a whole load of trouble, EE sort this mess out