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Fraud

Pepper27
Visitor

‎27-06-2024 04:06 PM

I had a suspicious call today and subsequent emails so contacted ee via 150 and received a code to connect to chat. Person on chat unhelpful and also sent me a suspicious email address to  forward emails onto. Have changed password on account but now cannot get through to chat as it tells me it’s unavailable. All options for phone call take me to something not related to what I want. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎27-06-2024 04:16 PM

What phone no. was the call from? What's the suspicious email address?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Leanne_T
EE Community Support Team

‎27-06-2024 05:07 PM

Hi there @Pepper27 

Thanks for coming here. 

If you receive any scam calls and texts, our Online Security: Avoid and Prevent Scams Help page has ways you can report these to our security team. 

Leanne.

0 Helpful