I am abroad unable to reach customer service
I am abroad and my sim seems to be inactive and i have been unable to reach customer service to rectify the issues. I have called the number provided but it is not going through. what can i do?
The place to ask your questions about SIM cards for any device. and porting your number
I am abroad and my sim seems to be inactive and i have been unable to reach customer service to rectify the issues. I have called the number provided but it is not going through. what can i do?
Try to put in my sim pin and now it locked, how can I get a new PUk code because I have no access to call customer service.
I just bought a new SIM card I insert it in my phone and it says no service everytime
Hello, I made the switch from Plusnet to an EE SIM only contract on Saturday via EE customer service, as I wanted to include something that was not in the standard Plusnet to EE offer, which the agent agreed to. I opted for an eSIM and was told that ...
I just got my new iPhone yesterday, I tried to set it up after work last night but my sim just isn’t working, keeps saying no service, I’ve tried cleaning the sim, I’ve tried turning on and off, even tried an E SIM but it’s saying I need to activate ...
I still can't see whether my number from my previous provider has been transferred to EE. The new SIM from EE still results as the new number from and my previous number still works under the previous provider
I have recently Ported my number (in the last 24hours) however I am not able link my number with my EE account, does anyone have any suggestions or do I need to wait a little longer? Thanks
James_B,I followed that link and it just took me to the "Leaving EE" page which doesn't seem to have any link to requesting a PAC or SAC code via SMS.It just says to call 150, which is impossible with a data only SIM.
Did the port work in the end? I’m having the same issue
I am new to EE having transferred from Plusnet Mobile. We have two phones (Wife & Self) and I oprdered two Sim cards. The Sims have arrived but they do not indicate which is which. How can I find out... I have tried checking the Sim cards order num...