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I have deleted the e sim

L14muu
Visitor

Hi I have deleted the e sim 

I have read the asked questions but non give any help other than to order a e sim ? 
I have my SIM card in the phone still 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@L14muu   If you changed from a sim to an eSIM then the original sim is now never going to work.   You have to call customer services to request help to reactivate your eSIM.  

  But if you still have your sim in your device why are you using the eSIM ?, 

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@L14muu   If you changed from a sim to an eSIM then the original sim is now never going to work.   You have to call customer services to request help to reactivate your eSIM.  

  But if you still have your sim in your device why are you using the eSIM ?,