SIM cards & Porting

Confused on 20% off sim only offer

Awesome I am an existing customer I have a sim only contract and while logged in it says save up to 20% on a new plan. I also have a ee payg sim so was thinking I might upgrade that to a pay monthly sim. Hmmm then it says am not eligible for a secon...

New sim deal.i have just signed up to a £25 a month sim only deal.to which i wa

I have just signed up to a £25 a month sim only deal...for which I want to use in my new 5g device , they have said they are Not sending me a sim & will just upgrade my old one..they will have trouble as I lost it last year..so ee send me my sim I ha...

If i upgrade my phone do i automaticaly get a new sim

Resolved! Keep my number

I’m on a contract with EE at the moment and when it’s finished I want to go on payasyougo with EE how do I keep the same number?

How to reactivate my number?

Hello.Its been 2 years that I back to Brazil and I need to reactivate my phone number to receive WhatsApp Business Code, how I can do?During these years I didnt charge, maybe if I charge it will back again? ObrigadoThanks

Resolved! Dual sim

Hi just wondering if you can get two ee sim cards with the same number for use on two different phones

Resolved! Old number transfer

I ordered a pay monthly SIM. I gave my PAC code at time of order. I have received the SIM and installed but it still has new ee number. I waited a few days after receiving the SIM before inserting it to give time for the old number to register. Does ...

Charged for a new number

I recently upgraded an iPhone and a new Sim arrived with it. However it’s a different number which was not requested. I want to remain with the same number and do not want to be charged for the new number and Sim card it was only wanted

Resolved! in the process of migrating to ee, but no service on new sim

in the process of migrating to EE from BT, new phone and sim have arrived but phone advises no service. Is this normal as i was advised it could take 24hrs,also tried another phone with sim same message?

Missing sim

My father in law has lost his phone and I ordered a replacement EE sim on 14th May. He says it hasn’t arrived. I cannot access online chat, he has no mobile phone so I am struggling to see where I can contact EE to tell them the sim hasn’t arrived! D...

SIM cards & Porting

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