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New phone

Kathylents
Visitor

‎22-07-2022 02:44 PM

Hi, I just about to upgrade. I know I keep my number but do I keep the same sim. If not how do I not lose all of my pics etc

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎22-07-2022 02:50 PM

@Kathylents : Yes, your existing SIM will have your upgraded plan on it.

 

Your pix won't be on the SIM anyway but on your device.

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Christopher_G
EE Community Support Team

‎22-07-2022 03:29 PM

Hi @Kathylents

 

Welcome to the community.

 

There are software and apps available to help you transfer data between phones. It will depend what phone you are upgrading from and to as to which way is best.

 

Chris

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