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Lost phone SIM Card porting- Whatsapp

jerzy73
Visitor

‎23-07-2022 11:14 AM

Hello,

I was in process of changing my phone number to one in 3 but in the end I did not complete the process. I lost my phone with 2 Sim Cards EE- pay as you go and 3- Contract(But I got replacement for this one) Is it possible for me to get back my EE pay as you go number(Whatsapp history too maybe?) in a new sim if so how.

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎23-07-2022 11:43 AM

Hi @jerzy73

 

Thanks for coming here. 

 

If you call us on 0800 079 8586 the team can look into sending you a replacement SIM card with the number registered with WhatsApp for you. 

 

If you have previously backed up the chats, this should still show when the SIM card is registered. 

 

Leanne 🙂