SIM cards & Porting

Problem Transferring old phone number

I have been trying to transfer my old bt number for 2 days now and I keep getting the message ‘technical problems try again later’. I need my old number for work, does anyone know how long the technical issues will take to resolve.

Resolved! Re old numbers

Moved from bt to ee for a better deal on family sims plan bt did it all for me including moving the numbers all set up now but on my ee account its showing the numbers of the new sims they sent out not my old bt numbers which we have kept how do i ch...

Resolved! PAC Code

Hi, I've got a problem... I was on EE. I bought a new phone which I needed for work. It was on another network so I bought a phone with a contract with them. When I got the phone I put my existing SIM in the new phone. I thought the contract with EE ...

Resolved! Another BT PAC code query!

Hey, 2 numbers transfered from BT to EE. Both PAC code transfers confirmed sorted by BT. 1 number has transfered. 3 days the later the second hasn't. I received the SMS that says to restart device but the temp bum we hasn't shifted. And advice on spe...

Sim not provisioned

So I set up my new phone and now my sim is saying not provisioned I can’t call to sort it out any help would be great thanks

iPad sim activated as iPhone number, now no service

Hii set my new IPad up today, I activated the sim to my number for my iPhone not the iPad number and now my iPhone has no service.

e Sim with EE business

Hi I have just been given a iPhone 13 for work but don't want to carry around 2 phones as I have a personal phone with 3 and a number i have had for many years. Am I able to change the Physical EE sim in the new iPhone to an e sim and then drop in my...

Resolved! New SIM Woes

On Tuesday 8th June,I reported that my SIM card had an intermittent fault and I needed a new one. The operator said they would send me a new one, but DISCONNECTED my old sim at that time. I did not ask them to do this!On Wednesday 9th June my SIM sto...

Resolved! Lost SIM conversion to eSIM?

Hello,I am currently in Indonesia and unfortunately lost my SIM.Although I now have a local SIM I won’t be returning to the UK until next month.However, as many of my online accounts use 2FA, life has become increasingly difficult/impossible.Would it...

Resolved! Number Transfer Status

I purchased a pay as you go sim and submitted my pac code to transfer my number, in the form to purchase the sim online. I now have the sim but my number has still not transferred. Is there a way I can check the transferr status?